DIRECT SALES AGENT (IN-OFFICE) – Digicel

Description

Responsible for meeting sales targets through call outs to potential customers and retaining current customers.

Requirements

Minimum 5 CXC (Grades I-III), Maths and English included.

Experience in Sales would be an asset.

Responsibilities

• Contacting potential or existing customers to inform them about Digicel’s product/(s) and/or services using scripts or free form messages
• Answering questions about products for the company
• Asking questions to understand customer requirements and to help close sales
• Passing leads on to Supervisor/Team Leader/Manager
• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
•   Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Report preparation, administrative  and filing duties
• Use of sales interfaces and any other company related information
• Any other related duties that may be assigned from time to time

Remuneration/Benefits

Base Pay and Allowance

Commission based on achievement of targets

Contract period: 6 months initially