WARRANTY ANALYST – Machinery Corporation of Guyana Ltd.

Description

Overlook the entire work order process (opening to closing/invoicing) for internal and external customers, ensuring that all the relevant documentation is made available and filed accordingly.

Requirements

• At least five (5) subjects CXC (including Principles of Business).
• Certificate/Diploma/ Degree in Business Administration/Business Management OR
• Certificate/Diploma/ Degree in Business Chemistry/Physics
• Competent in Microsoft word & Excel
• Ability to manage large quantity of information.

Responsibilities

• Prepare daily/ weekly workplans based on the priorities for the warranty request of different sections withing the company
• Make modifications to workplan based on job progress
• Coordinate with customers about the execution of warranty services
• Provide feedback to customers about job completion times.
• Provide a weekly report to the Service Manager relating to the claims submitted/approved by the manufacturer during that week
• Manage service request schedule software for all service requests internal and external customers.

Remuneration/Benefits

MACORP offers a competitive remuneration and benefits package; including meals, non-contributory medical and life insurance, pension, uniforms, monthly incentives, continuous professional development training, paid monthly time off and credit union access.