BARISTA (CASHIER/WAITER/WAITRESS) – Java Coffee Bar

Description

The Barista is responsible for preparing and serving high-quality coffee, espresso, and other beverages while providing excellent customer service. This role requires efficiency, attention to detail, and a passion for coffee. The Barista must maintain a clean and organized workspace, ensure product quality, and contribute to a positive café experience.

Requirements

Desired Qualifications, Experience & Skills

Qualifications:

• No prior barista experience required – training will be provided.
• High school diploma or equivalent.
• Certification in food handling and safety (mandatory).

Experience:

• Previous experience in customer service, food service, or retail (preferred but not required).
• Any experience in a fast-paced environment is an advantage.

Skills & Attributes:

1. Willingness to Learn & Train
   • Open to learning coffee preparation techniques, machine operations, and menu knowledge.
   • Enthusiastic about coffee and customer service.
2. Customer Service Excellence
   • Friendly, approachable, and enjoys interacting with people.
   • Strong communication skills and ability to create a welcoming environment.
3. Work Ethic & Professionalism
   • Punctual, reliable, and takes initiative.
   • Follows hygiene and workplace cleanliness standards.
4. Efficiency & Time Management
   • Can handle a fast-paced environment and multitask effectively.
   • Able to follow instructions and adapt quickly to changes.
5. Attention to Detail
   • Ensures accuracy in orders and consistency in drink preparation once trained.
   • Pays attention to cleanliness and presentation.
6. Teamwork & Adaptability
   • Works well with others and contributes to a positive team environment.
   • Open to helping in other areas of the coffee shop as needed.
7. Basic Math & Cash Handling
   • Comfortable handling transactions using a POS system (training provided).
   • Ability to count cash and provide correct change accurately.

Responsibilities

Key Responsibilities:

• Prepare and serve a variety of coffee drinks, including espresso, cappuccino, lattes, and specialty beverages, following Java Coffee Bar’s recipes and quality standards.
• Operate and maintain espresso machines, grinders, and other equipment.
• Greet customers warmly and provide excellent service, including educating them on coffee options and menu items.
• Handle customer inquiries, concerns, and complaints professionally.
• Maintain cleanliness and organization of the coffee bar, following food safety and sanitation guidelines.
• Assist in restocking inventory, monitoring supplies, and reporting shortages.
• Process payments using the POS system and handle cash, credit/debit card transactions.
• Work efficiently in a fast-paced environment and collaborate with team members to ensure smooth café operations.
• Adhere to company policies, including hygiene and uniform standards.

Remuneration/Benefits

Remuneration & Job Benefits

Remuneration:

• Starting Salary (No Experience): $90,000 GYD per month
• Experienced Baristas: $100,000 – $120,000 GYD per month, depending on experience and skill level.
• Performance-Based Increases: Salary adjustments may be granted based on skills, performance, and length of service.

Job Benefits:

1. Barista Training & Certification
   • Full on-the-job training for new hires with no prior experience.
   • Opportunity to earn a Barista Certificate upon completion of training.
2. Career Growth Opportunities
   • Promotion opportunities to Supervisor, Store Manager, or Lead Barista roles.
   • Potential for increased pay based on experience, skill development, and performance.
3. Employee Discounts & Perks
   • Free or discounted coffee and menu items during shifts.
   • Special discounts on retail products and packaged coffee.
4. Positive Work Environment
   • Work in a friendly, team-oriented setting with supportive management.
   • Engage with coffee enthusiasts and be part of a growing coffee culture.
5. Networking & Industry Exposure
   • Gain experience in hospitality, food service, and specialty coffee.
   • Potential to participate in coffee tastings, events, and competitions.