BRANCH MANAGER – Two2 Brothers Corporation

Description

•     Manage overall store operations, including opening and closing procedures.
•     Supervise, train, and motivate store staff to deliver excellent customer service.
•     Identify and procure high-demand and best-selling products to meet customer needs.
•     Build and maintain relationships with reliable suppliers and negotiate favorable terms.
•     Manage cash handling, reconciliations, and financial reporting.
•     Monitor inventory levels to ensure stock is adequate while avoiding overstock.
•     Track and analyze sales data to identify trends and adjust purchasing accordingly.
•     Conduct regular inventory checks to verify accuracy and address discrepancies.
•     Accurately create new product entries in the POS system, including detailed descriptions, pricing, and SKU assignments.
•     Set and adjust competitive pricing strategies to align with market conditions and profit margins.
•     Maintain accurate records of product procurement, sales, and returns for auditing/accounting purposes.
•     Manage and oversee posting and receiving of orders in the POS system, ensuring proper documentation.
•     Implement strategies to sell close-dated products, such as discounts or promotions, to minimize waste.
•     Handle damaged goods in line with company policies and ensure proper documentation for returns or disposals.
•     Lead, manage, and motivate the team to maintain high levels of productivity and customer service.
•     Set and manage fortnightly schedules to ensure adequate staffing levels during peak hours.
•     Conduct regular team meetings to communicate updates, goals, and performance expectations.
•     Address and resolve any staff conflicts or concerns professionally, ensuring a positive and harmonious work environment.
•     Provide coaching and guidance to team members for improved performance.
•     Track and monitor daily Key Performance Indicators (KPIs), including sales targets, inventory turnover, shrinkage, and customer satisfaction.
•     Analyze KPI data to identify areas for improvement and implement corrective measures.
•     Communicate daily KPI performance to staff and motivate the team to achieve set goals.

Requirements

At least three (3) years of experience in retail or branch management. A Bachelor’s degree in Business Administration or an equivalent qualification. Alternatively, a relevant certification with a minimum of one (2) years of related experience will be considered.

Responsibilities

The Branch Manager is responsible for overseeing the day-to-day operations of the assigned Mini Mart and Gas Station. This includes ensuring operational efficiency, driving sales growth, maintaining a high standard of customer satisfaction, and ensuring compliance with company policies and regulatory requirements.

Remuneration/Benefits

•     Competitive salary (to be discussed based on experience).
•     Performance-based bonuses and incentives.
•     Paid time off.
•     Opportunities for career growth within Two Brothers Corporation.