TRACKING COORDINATOR – Cummings Lodge

DESCRIPTION
The role of the Tracking Coordinator involves coordinating with Carrier Sales Representatives, Account Operations Team, and partner carriers. Ensure records are maintained accurately using client’s software management tools.

REQUIREMENTS
· At least 5 subjects CXC including Mathematics and English

· Prior experience in Logistics and Supply Chain Management would be an asset

· Highly computer literate with capability in email, MS office and communication tools

· Strong clerical and administrative abilities, including proficiency in managing documents, spreadsheets, and databases

· Ability to work in a fast-paced environment

· Meticulous attention to detail

· Demonstrates professionalism, positive attitude, and exceptional telephone etiquette.

· Assist other team members when required

RESPONSIBILITIES

· Building and maintaining relationships with partner carriers

· Tracking and tracing individual branch’s freight

· Proactively identifying potential problems and resolving them before they escalate

· Monitor loading, unloading and appointments – follow up with partner carriers and customers regarding delays, missed appointments and late arrivals

· Ensuring that any problems such as delays, accidents, etc., are communicated immediately to our Account Operations and Carrier Sales Teams

REMUNERATION/BENEFITS

Will be discussed during the interview!

Schedule – Monday – Friday, Weekends Off