ACCOUNT CLERK – KAP GLOBAL INC

The Accounts Clerk is responsible for developing customer relationships and collecting invoice payments in a timely manner.  They will be self-motivated, independent, and comfortable in a dynamic environment with changing priorities and be able to think and address problems strategically.

·      Studies in accounting related field

·        Proficient in MS Office (Excel)

·        Excellent verbal and written communication skills

·        Strong negotiation and customer service skills

·        Ability to work independently in a fast-paced environment.

·        Strong attention to detail, organized, efficient and able to multi-task.

·        Communicate regularly with customers and account representatives via telephone and email related to invoice payments, updating customer information, and other customer service inquiries.

·        Proactively monitor and investigate accounts to locate pertinent information to aid collection.

·        Manage a large portfolio of customers while improving DSO (Days Sales Outstanding) and reducing delinquencies.

·        Regular follow up on customer overdue accounts and escalate current or potential issues to management.

·        Investigation and clearing of customer payment deductions.

·        Recommend and address accounts for collection and/or bad debt allowance.

·        Support various projects as required.

·        Comply with all company policies, procedures and directives from management.

Will be discussed during the interview