RECEPTIONIST – ToucanPRC Inc.

The Receptionist is responsible for helping an organization to run smoothly. Greet visitors, answer phone calls while maintaining professional composure throughout interactions with customers or potential clients.

This includes a well presented, articulate and confident individual with proven ability to provide exceptional customer service.

·   High school diploma

·    Experience: Proven work experience as a Receptionist, Front Office Representative or similar role.

• Time Management: Ability to work efficiently in a fast-paced environment.
• Hands-on experience with office equipment (e.g. telephones and printers)
• Proficiency in Microsoft Office Suite
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude

• Greet and welcome:
  • Welcome visitors positively
  • Assist visitors with any inquires
  • Register new visitors
  • Issue membership badges to visitors
• Maintain office:
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Update calendars and schedule meetings
  • Answer, screen and forward incoming phone calls
  • Provide basic and accurate information in-person and via phone/email
  • Copying, filing and maintaining digital or paper records

• Teamwork and Communication:
  • Communicate clearly and effectively with colleagues and supervisors to ensure a smooth working environment
  • Ability to work along in teams

We offer the following:

·  Attractive remuneration based on qualifications and experience.

·  Training and Development.