BRANCH MANAGER – Two2 Brothers Corporation

Description

• Manage overall store operations, including opening and closing procedures.
• Supervise, train, and motivate store staff to deliver excellent customer service.
• Identify and procure high-demand and best-selling products to meet customer needs.
• Build and maintain relationships with reliable suppliers and negotiate favorable terms.
• Manage cash handling, reconciliations, and financial reporting.
• Monitor inventory levels to ensure stock is adequate while avoiding overstock.
• Track and analyze sales data to identify trends and adjust purchasing accordingly.
• Conduct regular inventory checks to verify accuracy and address discrepancies.
• Accurately create new product entries in the POS system, including detailed descriptions, pricing, and SKU assignments.
• Set and adjust competitive pricing strategies to align with market conditions and profit margins.
• Maintain accurate records of product procurement, sales, and returns for auditing/accounting purposes.
• Manage and oversee posting and receiving of orders in the POS system, ensuring proper documentation.
• Implement strategies to sell close-dated products, such as discounts or promotions, to minimize waste.
• Handle damaged goods in line with company policies and ensure proper documentation for returns or disposals.
• Lead, manage, and motivate the team to maintain high levels of productivity and customer service.
• Set and manage fortnightly schedules to ensure adequate staffing levels during peak hours.
• Conduct regular team meetings to communicate updates, goals, and performance expectations.
• Address and resolve any staff conflicts or concerns professionally, ensuring a positive and harmonious work environment.
• Provide coaching and guidance to team members for improved performance.
• Track and monitor daily Key Performance Indicators (KPIs), including sales targets, inventory turnover, shrinkage, and customer satisfaction.
• Analyze KPI data to identify areas for improvement and implement corrective measures.
• Communicate daily KPI performance to staff and motivate the team to achieve set goals.
• Perform any other tasks or responsibilities assigned.

Requirements

Experience At least three (3) years of experience in retail or branch management. A Bachelor’s degree in Business Administration or an equivalent qualification. Alternatively, a relevant certification with a minimum of one (2) years of related experience will be considered.

Responsibilities

same as above