CUSTOMER SERVICE REPRESENTATIVE – VChart Services (Guyana) Inc.

Description

This position is responsible for billing services supervision in all patient accounts and claims processing through the standard billing services. We are supposed to take in-bound calls from patients and assist them with their questions regarding their account. We should also be ready to make outbound calls if necessary.

Requirements

Basic computer knowledge.

Responsibilities

*Solving issues.

*Provide knowledgeable answers to questions.

*Setting payment expectations.

*Arranging payments and requesting information from patients.

*Assist patients and their insurance carriers to resolve open account balances.

*Assess each account and take the appropriate actions

*Verbal Communication is the most important part of PFS.

*E-mail’s will play a vital role and should be able to acknowledge it ASAP.