INFORMATION TECHNOLOGY NETWORK MANAGER – IMON Wireless Solutions Inc.

Description

The Information Technology Manager will oversee IMON’s IT operations, develop strategic plans to enhance technological capabilities, and ensure the delivery of high-quality IT services to our customers. This role requires a forward-thinking leader who can align IT initiatives with business objectives, drive innovation, and maintain robust and secure IT infrastructure.

Requirements

– Bachelor’s degree in computer science, Information Technology, or a related certification.

– At least 5 years of experience in IT management, with at least 3 years in leadership role.

– Professional certifications such as CCNP or higher, Windows Server Environments, are highly desirable.

– Extensive knowledge of IT infrastructure, systems, operations, network protocols, hardware and software, backup and data recovery solutions.

– Strong project management skills, with experience in managing mid – large-scale IT projects.

– Experience with network security protocols and cloud computing best practices.

– Strong analytical and problem-solving skills, with the ability to make data-driven decisions.

– Demonstrated ability to lead and motivate a team, with strong interpersonal and communication skills.

– Strategic thinker with the ability to align IT initiatives with business goals.

– Relevant certifications (e.g., PMP, CISSP, ITIL) are a plus.

– Effective communication and stakeholder engagement skills, capable of conveying complex information clearly.

Responsibilities

Key Responsibilities:

1. Strategic Planning & Leadership

• Develop and implement comprehensive IT strategies that align with IMON’s business goals and customer needs.
• Lead the IT department, fostering a culture of innovation, accountability, and continuous improvement.
• Collaborate with executive leadership to identify opportunities for technological advancements and digital transformation.

2. Technology Solutions & Service Delivery

• Oversee the design, implementation, and maintenance of IT systems and services, ensuring high availability and performance.
• Design, implement, and maintain the company and its client’s network infrastructure, including LAN, WAN, VPN, and wireless networks.
• Manage the deployment of customer-facing technologies, ensuring they meet quality standards and service level agreements.
• Coordinate with cross-functional teams to deliver integrated solutions that enhance customer experience.
• Innovation & Technology Assessment

• Continuously monitor emerging technologies and industry trends to identify opportunities for innovation and service enhancement.
• Conduct feasibility studies and pilot programs to evaluate new technologies for potential adoption.
• Develop business cases for technology investments, highlighting benefits, risks, and ROI.

1. IT Governance & Compliance

• Establish and enforce IT policies, procedures, and standards to ensure compliance with regulatory requirements and industry best practices.
• Implement robust cybersecurity measures to protect company and customer data.
• Manage IT budgets, ensuring cost-effective procurement and utilization of resources.

5. Project Management:

– Plan, coordinate, and execute IT projects, ensuring timely delivery within budget and scope.

– Utilize project management methodologies to track progress, manage risks, reduce costs and ensure successful project outcomes.

1. Team Development & Vendor Management

• Recruit, train, and mentor IT staff, promoting professional growth and knowledge sharing.
• Evaluate and manage relationships with external vendors and service providers, ensuring quality and cost-effectiveness.
• Negotiate contracts and service agreements to support IT operations and projects.

7. Documentation and Reporting:

– Maintain accurate and up-to-date network documentation, including configurations, diagrams, and procedures.

– Prepare and present regular reports on network performance, incidents, and projects to senior management.

Remuneration/Benefits

IMON Guyana is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We also offer:

– A Competitive salary and benefits package.

– Opportunities for professional growth and development.

– A supportive and collaborative work environment.

– Exposure to cutting-edge technologies and projects.