The Guyana Tourism Authority is seeking a motivated professional to serve as the first point of contact for the agency, providing essential administrative support and ensuring a welcoming environment for visitors and stakeholders.
Key Responsibilities
- Serve as the first point of contact for all visitors, callers, and stakeholders, ensuring a professional, courteous, and welcoming experience at all times.
- Manage incoming calls, emails, and general enquiries, directing them efficiently to the appropriate departments or personnel.
- Provide administrative and operational support to GTA management and staff to enhance office efficiency and service delivery.
- Assist the Operations and Finance Division with routine administrative tasks, including documentation, procurement support, record-keeping, and basic reporting.
- Maintain the reception area, ensuring it is organised, presentable, and stocked with relevant informational materials.
- Coordinate meeting room bookings, visitor logs, and official correspondence as needed.
- Collaborate with colleagues across departments to foster teamwork and a positive work environment.
- Participate in GTA training programmes and pursue continuous professional development opportunities.
- Perform other administrative and office support duties as assigned.
Requirements
- Minimum of five (5) CSEC subjects, inclusive of Mathematics and English (or commensurate work experience), with at least one (1) year of experience in hospitality, office administration, customer service, or a related field.
- Demonstrated ability to manage multiple tasks effectively in a fast-paced office environment.
- Strong interpersonal and customer service skills with a professional demeanour.
- Track record of reliability, attention to detail, and commitment to excellence.
- Experience working within the tourism or hospitality sector will be an asset.
- Proficiency in Microsoft Office; familiarity with Gmail and Google Docs is desirable.
- Strong written and verbal communication skills.
Salary
Commensurate with experience. Includes travel allowance, duty allowance, vacation allowance, and gratuity.
How to Apply
Interested candidates are invited to submit a cover letter, a detailed resume, and salary requirements by the deadline of January 19th, 2026. Applications should be emailed to Mrs. Melissa Henry at [email protected] and copied to Mr. Kamrul Baksh at [email protected].