Metro Office & Computer Supplies is seeking Copier/IT Technicians. Description: 1) Will be stationed at our main branch Location. 2) Working hours 8am to 430pm (1hr lunch). Metro Office & Computer Supplies opened its doors in 1996, operating on a small scale from Montrose with a staff of five. Through prudent management and with customer care as our motivation, we now have five outlets, strategically located to allow easy access to customers, with a workforce of over sixty employees ready and equipped to deliver the highest level of service. Metro Office & Computer Supplies feels that the customer should find everything in Office Supplies, School Supplies, and Document Reproduction under one roof. This “one-stop-shop” philosophy provides for customer comfort, convenience, reliability, and ultimate savings. Metro boasts of carrying the widest range of top-quality products and is bolstered by a cadre of well-trained staff, free delivery, and after-market service, Our Motto: “We Are the Office Solution.” is an expression of fact.
Job Summary
- Type: full-time
- Location: Georgetown
- Category: Information Technology
- Closing Date: 2026-05-06
Key Responsibilities
- Networking and IT Support: Configure IP addresses, set up scan-to-email, Scan-to-Folder (SMB/FTP), and install print driver
- Technical Repairs: Diagnose and repair malfunctioning copiers, printers, and scanners (mechanical and electronic components).
- Preventive Maintenance: Perform routine maintenance (cleaning, replacing rollers/drums) to prevent downtime.
- Software Troubleshooting: Troubleshoot printing software, print management solutions, and connectivity issues (network connectivity).
- Inventory Management: Manage, order, and track parts and supplies
- Call up all the locations in the mornings to check on individual machine status
- Updating daily machine count
- Updating machine files
- Record and complete job sheets
- Preparing requisitions
- Record and complete job sheets for the testing and servicing of fax machines and printers
Requirements
- 5 Subjects CXC Grade 1-3(Inclusive of Mathematics, English A & Information Technology) or equivalent;
- Associate degree in IT, networking, or electronics.
- Experience: 1-3+ years of experience in printer/copier repair or similar field-service technician roles.
- IT Knowledge: Strong understanding of TCP/IP networking, DNS, DHCP, and Windows operating systems.
- Optional Certifications: CompTIA Network+ is highly valued, along with manufacturer certifications.
- Mechanical Aptitude: Ability to read schematics and use diagnostic tools.
- Soft Skills: Strong analytical thinking, excellent customer service, and independent problem-solving abilities.
- Physical & Requirements: Ability to lift over 50 pounds, a valid driver’s license, and a clean driving record.
- Good communication skills
- A commitment to ongoing training
- Good time management
- Good organizational skills
- An ability to meet deadlines
- Must be meticulous
- Team Player.
How to Apply
To apply, please visit: skilledguyanese.com
About the Company
Metro Office & Computer Supplies is a key player in Guyana's retail sector, offering a broad spectrum of products and services. The company's core mission is to provide a comprehensive solution for customers seeking office supplies, school supplies, and document reproduction facilities. By centralizing these diverse offerings, Metro Office & Computer Supplies ensures unparalleled convenience, enabling individuals and businesses across Guyana to find everything they need under one roof. This commitment positions them as a vital resource for both educational and professional communities within the country.
Your complete source for office, school, and document reproduction supplies.
Website: https://metroguyana.com/collections/office-supplies
Frequently Asked Questions
What qualifications, certifications, or education are typically needed for a Copier/IT Technician role in Guyana?
Employers usually seek candidates with a technical diploma or certifications in IT support, networking, or specific copier brands. Practical experience troubleshooting hardware and software issues, along with strong problem-solving skills, is highly valued.
What are the common day-to-day responsibilities for a Copier/IT Technician in Guyana?
Daily tasks often include diagnosing and repairing copiers, printers, and computer systems, as well as providing network and software support. Technicians also perform routine maintenance, install new equipment, and assist users with technical inquiries.
What is the typical work culture and what are the key expectations for IT technicians in a Guyanese office supply/tech service environment?
The work culture often emphasizes reliability, punctuality, and a strong customer service orientation, as technicians frequently interact directly with clients. Adaptability to varied technical issues and a proactive approach to problem-solving are also highly valued.
What are the realistic career progression or growth opportunities for a Copier/IT Technician in Guyana?
With experience, technicians can advance to senior technician roles, specialized network administration, or IT management positions within larger organizations. Continuous learning and acquiring new certifications are key to opening up these growth paths.
What typical benefits, such as leave or medical aid, can a Copier/IT Technician expect in Guyana?
Common benefits often include annual vacation leave, sick leave, and contributions to the National Insurance Scheme (NIS). Some employers may also offer a basic medical allowance or group health insurance, depending on the company's size and policies.
How should I apply for this role, and what do Guyanese employers typically look for in Copier/IT Technician candidates?
You should submit a clear resume highlighting relevant technical skills, certifications, and practical experience, along with a concise cover letter. Employers in Guyana often look for proven diagnostic abilities, a strong work ethic, and good communication skills.