Job Summary
- Type: full-time
- Location: Georgetown
- Category: Operations
- Closing Date: 2026-07-17
Key Responsibilities
- Customer Service Handle customer inquiries via phone, email, social media, and in-person (walk-ins) .
- Provide accurate information on shipping rates, delivery times, and company services.
- Resolve customer complaints or escalate issues when necessary.
- Always maintain a friendly and professional demeanour.
- Shipping & Logistics Support Input package details into the company’s shipping software.
- Verify shipping labels and documentation for accuracy.
- Assist with sorting, organizing, and preparing outgoing/incoming shipments.
- Cashier & Administrative Duties Process payments (cash, card, digital) for shipping services and retail purchases (if applicable).
- Maintain a balanced cash drawer and generate daily transaction reports.
- Assist with basic office tasks (filing, data entry, inventory checks).
Requirements
- Experience: 1+ year in customer service, shipping/logistics, or retail (preferred but not mandatory).
- Tech-Savvy: Comfortable using shipping software, QuickBooks system, and social media platforms.
- Communication: Excellent verbal and written communication skills.
- Adaptability: Ability to pivot between tasks and learn new processes quickly.
- Organizational Skills: Strong attention to detail and time management.
How to Apply
About the Company
Belco Eximport Ltd. is a well-established Guyanese company operating primarily out of Georgetown, serving the nation's dynamic market. Specializing in the import and export of a wide array of general merchandise, the company plays a crucial role in bringing diverse goods to consumers and businesses across Guyana. Their extensive product portfolio often includes electronics, household items, and various consumer goods, meeting local demands. Committed to fostering robust trade, Belco Eximport facilitates seamless global connections, strengthening Guyana's commercial landscape. This dedication ensures the continuous availability of essential and desired products within the local economy.
Your trusted gateway for diverse imports and exports in Guyana.
Frequently Asked Questions
What typical qualifications, certifications, or education are needed for an Operations Assistant role in Guyana?
Candidates typically need a minimum of CXC passes, particularly in English and Mathematics, demonstrating strong foundational literacy and numeracy. Practical experience with basic office software like Microsoft Office Suite and sometimes a valid driver's license are also frequently preferred by Guyanese employers in this sector.
What are the common day-to-day responsibilities for an Operations Assistant in an import/export business in Guyana?
Daily tasks often involve assisting with inventory management, preparing shipping and customs documentation, and coordinating logistics with local vendors and freight forwarders. You would also likely handle data entry, communicate with suppliers, and provide general administrative support to the operations team.
What is the typical work culture like in a Guyanese import/export company, and what are the expectations regarding punctuality or overtime?
Guyanese workplaces highly value punctuality, reliability, and a proactive attitude, with standard work hours often being 8 AM to 4 PM or 9 AM to 5 PM. While work-life balance is generally respected, occasional flexibility for overtime may be expected during peak periods or to meet urgent operational deadlines.
What are the realistic career progression or growth paths for an Operations Assistant within a Guyanese company?
Successful Operations Assistants often have opportunities to advance into roles such as Operations Coordinator, Logistics Supervisor, or even into procurement or inventory management positions. Demonstrating strong performance, continuous learning, and taking initiative are key to unlocking these growth opportunities within Guyanese businesses.
What typical benefits (leave, medical aid, pension) can an Operations Assistant expect in Guyana?
Employees can expect statutory benefits including annual leave, sick leave, and national insurance contributions as mandated by Guyanese labour laws. Some employers, particularly larger companies, may also offer additional benefits such as health insurance contributions or group life assurance, with pension schemes varying greatly by company policy.
How should one apply for this type of role in Guyana, and what qualities do employers in Guyana look for?
Applications are typically submitted via email with a detailed resume and cover letter, or sometimes through direct submission to the company. Employers in Guyana prioritize candidates who are reliable, possess strong organizational and communication skills, and demonstrate a willingness to learn and adapt within a dynamic environment.