DESCRIPTION
1. Ensure student details are updated
2. To update course and student enrollment details
3. Provide coursework handbook and Academic Calendar to the students
4. To Conduct Orientation session for New students
5. To update the TODO/conversation with the students
6. To communicate with the students about One to One session /Webinar/Forum sessions.
7. To communicate the students about the exam schedules
8. To co-ordinate with students for Mock, Final Examination, Backlog, Resit, Reschedule and Viva examination
REQUIREMENTS
Minimum 2 – 4 years of experience prepfered in this field
Prior experience in customer support
RESPONSIBILITIES
1. To prepare student details for publishing Results
2. Maintanining Student records
3. Handling student escalations/requests (deferral/withdrawal/Intake change)
4. To co-ordinate with Academic co-ordinators to get the Report Evaluation done
5. Preparation of the necessary reports for the review meetings
REMUNERATION
Will be discussed at the interview
APPLY NOW
Interested and Qualified Aspirants, send resume to [email protected]
Texila American University
Lot 2442, Plantation Providence, East Bank Demerara, Guyana
Telephone # 592-676-1800
Job Summary
Frequently Asked Questions
What qualifications or certifications are typically required to become a Student Mentor at Texila American University in Guyana?
A bachelor’s degree is generally required, preferably in education, psychology, health sciences, or a related field. Prior mentoring, tutoring, or student support experience—especially within Guyanese tertiary institutions—is highly valued. Some mentors also hold certifications such as the Guyana National Training Agency (GNTA) Level 4 in Education and Training or similar locally recognised credentials.
What does a typical day look like for a Student Mentor in Guyana?
Daily tasks include one-on-one academic check-ins with students, facilitating peer study groups, assisting with time management and study skills, and liaising with faculty and academic advisors. Mentors often work on campus during standard university hours (8:00 am–4:30 pm), with flexibility needed for evening sessions during exam periods—common practice in Guyanese higher education settings.
How does the local work culture in Guyana influence expectations for Student Mentors?
Mentors are expected to demonstrate strong interpersonal warmth, cultural sensitivity, and respect for hierarchical academic structures—traits aligned with Guyanese norms of relationship-building and communal support. Punctuality, reliability, and discretion when handling student concerns are especially important, reflecting broader workplace values in Guyana’s education sector.
What realistic career progression paths exist for Student Mentors in Guyana’s education landscape?
With experience and further qualifications (e.g., postgraduate diplomas in counselling or education), mentors may advance to roles such as Academic Advisor, Student Support Coordinator, or Programme Facilitator within universities or TVET institutions. Some transition into teaching, educational administration, or NGO-based youth development work—pathways supported by professional networks and continuing education opportunities available locally.
What benefits—such as leave, medical aid, or pension—are typically offered to Student Mentors in Guyana?
Most formal university appointments include statutory benefits under Guyana’s Labour Act: 14 days paid annual leave, sick leave, and access to the National Insurance Scheme (NIS) for pensions and healthcare contributions. Medical aid beyond NIS varies by employer and is rarely provided independently for entry-level mentor roles unless part of a broader academic staff package.
