DESCRIPTION
1. Ensure student details are updated
2. To update course and student enrollment details
3. Provide coursework handbook and Academic Calendar to the students
4. To Conduct Orientation session for New students
5. To update the TODO/conversation with the students
6. To communicate with the students about One to One session /Webinar/Forum sessions.
7. To communicate the students about the exam schedules
8. To co-ordinate with students for Mock, Final Examination, Backlog, Resit, Reschedule and Viva examination
REQUIREMENTS
Minimum 2 – 4 years of experience prepfered in this field
Prior experience in customer support
RESPONSIBILITIES
1. To prepare student details for publishing Results
2. Maintanining Student records
3. Handling student escalations/requests (deferral/withdrawal/Intake change)
4. To co-ordinate with Academic co-ordinators to get the Report Evaluation done
5. Preparation of the necessary reports for the review meetings
REMUNERATION
Will be discussed at the interview
APPLY NOW
Interested and Qualified Aspirants, send resume to [email protected]
Texila American University
Lot 2442, Plantation Providence, East Bank Demerara, Guyana
Telephone # 592-676-1800
Job Summary
Frequently Asked Questions
What are the typical qualifications and educational background required for a Student Mentor role in Guyana?
Generally, a bachelor's degree in a relevant field like education, psychology, or a field related to the students' area of study is preferred. Strong interpersonal skills, empathy, and experience in guidance or support roles are also highly valued by Guyanese employers.
What are the common day-to-day responsibilities of a Student Mentor at a university in Guyana?
Day-to-day tasks typically involve providing academic and personal guidance to students, conducting one-on-one check-ins, and facilitating group workshops. You would also help students navigate university resources, set goals, and manage their time effectively.
What is the typical work culture and what are the expectations for a Student Mentor in a Guyanese university setting?
The work culture often emphasizes professionalism, respect for authority, and a supportive, collaborative environment focused on student success. Punctuality, strong communication, and a proactive approach to student well-being are generally expected.
What are the realistic career progression or growth paths for a Student Mentor in Guyana?
Potential growth paths include moving into senior mentorship roles, student affairs management, or specialized counseling positions within educational institutions. Opportunities may also arise in academic advising or program coordination, depending on further education and experience.
What are the typical benefits offered for a Student Mentor role in Guyana?
Common benefits in Guyana often include paid annual leave, sick leave, and potentially some form of medical assistance or health insurance. Pension schemes are less common in all roles but might be offered by larger or more established institutions, varying by employer.
What should applicants focus on when applying for a Student Mentor role in Guyana, and what do employers typically look for?
Employers in Guyana seek candidates with demonstrated empathy, strong communication skills, and a genuine interest in student development. Highlight any experience in counseling, teaching, or leadership roles, and ensure your application showcases your ability to connect with diverse student populations.