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5 days ago
Banquet Supervisor Company: Ramada Princess Guyana Location: Ramada Georgetown Princess Hotel, Providence, EBD, Guyana Supervise, train, and inspect the performance of assigned Banquet Staff, ensuring that all procedures are completed to the Hotel standards. Assist where necessary to ensure optimum service to guests.
Job Summary
- Employer: Ramada Princess Guyana
- Job Type: Full-time
- Location: Georgetown, Guyana
- Category: Hospitality
- Closing Date: 2026-09-28
Key Responsibilities
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
- Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
- Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Resolve guest complaints, ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
- Maintain complete knowledge of service requirements for assigned functions: a) Detailed menu selections, major ingredients, appearance, texture, quality standards, garnish, and method of presentation. b) Particular characteristics/descriptions of wines/champagnes ordered. c) Prices for specified selections on cash functions. d) Groups’ names and background. e) Type of functions and expected attendance/guarantee numbers. f) Scheduled hours of service. g) Special requests/arrangements. h) Order of service, traffic flow in room. i) VIPs.
- Organize all assigned functions and complete preparation work in accordance to departmental standards.
- Follow up on special arrangements to ensure compliance with such.
- Check storage areas for proper supplies, organization, and cleanliness.
- Complete requisition for additional supplies needed and submit to Manager.
- Inspect the scheduled function area/room for cleanliness, working condition, and proper furniture/equipment set up; rectify any deficiencies with respective departments.
- Meet with the Chef and Stewarding to review scheduled group’s menu and equipment requirements.
- Ensure agreement of delivery times, amounts, and special arrangements.
- Communicate service needs throughout the function.
- Prepare station assignments for Banquet Servers according to group requirements and Hotel standards.
- Check buffet tables/receptions/coffee breaks for cleanliness, attractiveness, and layout Ensure that assigned staff has reported to work, coordinate breaks for assigned staff.
- Inspect grooming and attire of staff; rectify any deficiencies.
- Assign stations and sidework to Servers in accordance with departmental procedures.
- Communicate additions or changes to the assignments as they arise throughout the shift.
- Conduct pre-function meeting with Servers and review all information pertinent to set-up and service of group.
- Direct the final breakdown of function room and clean up.
- Ensure all closing duties for staff are completed before staff sign out.
Requirements
- Atleast 2 years previous experience or certificate or management role/Diploma in business management or Hospitality.
- Customer service experience.
- Team management skills.
- Strong organizational skills.
- Strong problem-solving skills.
- Availability to work shifts including weekends and holidays.
- Food Handlers
How to Apply
Apply by email: hrmanager@ramadageorgetown.com
About the Company
Ramada Princess Guyana operates as a leading hospitality and entertainment complex situated in Providence, East Bank Demerara, Guyana. This integrated facility provides a modern hotel with diverse accommodations, a vibrant casino offering extensive gaming options, and versatile conference and event spaces. It serves as a significant hub for both local clientele and international guests seeking premier lodging and dynamic entertainment experiences in the region. The establishment consistently contributes to Guyana's burgeoning tourism and service sectors, fostering local employment and economic growth. Ramada Princess Guyana is dedicated to delivering exceptional service and unforgettable moments to all its patrons.
Guyana's premier destination for luxury stays, thrilling gaming, and memorable events.
Frequently Asked Questions
What qualifications or certifications are typically required for a Banquet Supervisor in Guyana?
A Banquet Supervisor in Guyana typically needs a high‑school diploma or equivalent, plus formal hospitality training or a certificate in event management. Practical experience in banquet operations—such as serving, set‑up, or floor coordination—is highly valued. Many employers also look for basic food‑service certifications like ServSafe or a local food‑handling licence.
What are the common day‑to‑day responsibilities of a Banquet Supervisor?
Daily tasks include overseeing the banquet team during events, ensuring tables are set correctly, and monitoring service flow. The supervisor also manages inventory, schedules staff, and handles any guest complaints or special requests on the spot. They coordinate closely with the kitchen, catering, and front‑of‑house teams to deliver seamless service.
What is the local work culture and expectations for hospitality staff in Guyana?
Guyanese hospitality culture values punctuality, respect for senior staff, and a strong sense of teamwork. Shift work is common, so flexibility and willingness to work weekends or holidays are expected. Clear communication and a positive attitude are key to maintaining a harmonious work environment.
What realistic career progression or growth paths exist for a Banquet Supervisor?
Starting as a banquet attendant or floor staff, a supervisor can advance to a senior banquet manager role, overseeing multiple venues or larger events. With experience and strong leadership skills, progression to general manager or operations manager positions is possible. Continuous professional development, such as hospitality management courses, can accelerate this path.
What typical benefits are offered to full‑time Banquet Supervisors in Guyana?
Typical benefits for full‑time banquet supervisors in Guyana include paid annual leave, sick leave, and a company‑sponsored medical aid plan. Many employers also contribute to a pension scheme or offer a retirement savings plan. Additional perks may include employee discounts on hotel services and opportunities for paid training.
How should a job seeker apply for a Banquet Supervisor position and what do employers in Guyana look for?
To apply, prepare a concise resume highlighting relevant banquet or hospitality experience, and write a cover letter that explains why you fit the role. Submit these documents through the company’s online portal or via email, and include at least two professional references. Employers in Guyana look for clear communication skills, proven teamwork, and a track record of reliable service under pressure.