BROKER OFFICER – Express International Incorporated

DESCRIPTION
The Freight Broker matches shipper with transportation services in order to transport goods and vice versa. He/She is responsible for pairing authorized and reliable transportation carriers to the shippers; through utilizing the tools available to validate the carrier and coordinating all of the shipping needs for many companies.

REQUIREMENTS
2+ years’ experience as a Broker. Operations Management experience would be an asset.
5 successful passes or more at CSEC or equivalent. Diploma in a related field preferred.
Good working knowledge of Microsoft Office Suite (Word, Excel, Outlook)
A strong work ethic
Outstanding people skills
Protect company and customer information in accordance with company policies and procedures.

SKILLS:

Excellent verbal and written communication skills
Ability to work well under various stressful and time sensitive situations
Strong attention to detail
Able to multi-task and prioritize assigned tasks in a fast-paced environment
Possess professional and courteous demeanor
Able to quickly adapt to changing circumstances.

RESPONSIBILITIES
Locate suitable transportation carrier to facilitate freight movement from point of origin to destination.
Based on assigned locations, build a database of carriers through daily prospecting to facilitate efficient and prompt movement of customers’ freight
Accurately build and close off all jobs
Ensure database is updated to reflect customers’ BOL data
Create the loads under correct customer category
Accurately record revenue and any additional charges
Maintain carrier database
Follow up on carrier payments with the relevant personnel
Complete weekly carrier performance review and submit to relevant personnel
Ensure carriers submit PODs within the specified time based on the customer’s requirement
Build a database of manufacturers/distributors through daily prospecting to cater for opportunity to increase freight movement
Communicate with customer on delays with any shipment
Customer should be informed of any delay or setbacks of load movement to minimize further escalation