Description
Overall Responsibilities:
The Cambio Teller is responsible for providing foreign exchange services to clients.
Requirements
Job Requirements/Specifications
Education:
- At least five (5) subjects CXC, inclusive of Grades 1 to 3 in Mathematics, English and Accounts.
Experience:
- Previous experience as a Cambio Teller or Cashier would be an asset
Responsibilities
Responsibilities (include but not limited to):
- Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining standards and solid product knowledge and all other aspects of customer service.
- Carry out foreign exchange operations both in the domestic and foreign currencies, based on customers’ demand.
- Inform clients about the conditions of purchasing and selling foreign currencies.
- Ensure all cash transactions are accurate and in compliance with standard operating procedure.
- Record all foreign exchange transactions and compare records with the actual state of cash, keep prescribed records of the transactions carried out, make deposits of money and documents entrusted to him/her as prescribed.
- Inspect currencies to ensure they are not counterfeit notes.
- Communicate customer requests to management.
- Keep cash register area organized.
- Balance cash drawer and receipt and document discrepancies.
- Any other duties reasonably assigned
Remuneration/Benefits
Salaries and Benefits
Salaries and Benefits are based on Giftland existing salary scheme, and benefits are in accordance with the laws of Guyana and the policies of Giftland. These are all provided for in the Contract of employment.
Job Summary
Frequently Asked Questions
What are the typical educational qualifications and skills required for a Cambio Teller role in Guyana?
Candidates typically need CXC passes, particularly in Mathematics and English, and a basic level of computer literacy. Prior experience in cash handling or customer service is highly advantageous for this type of role.
What are the common day-to-day responsibilities of a Cambio Teller?
A Cambio Teller primarily facilitates foreign currency exchange transactions, accurately processes cash, and verifies customer identification. They are also responsible for maintaining precise records and providing excellent customer service.
What are the general work culture and professional expectations for tellers in Guyana?
Employers in Guyana value punctuality, reliability, and a professional, courteous demeanor when interacting with customers. Adherence to company policies and a strong work ethic are consistently expected.
What are the realistic career progression opportunities for a Cambio Teller in Guyana?
A Cambio Teller can progress to senior teller positions, supervisory roles, or potentially transition into other administrative or financial departments within a larger organization. Further professional development and proven performance are key for advancement.
What typical benefits, such as leave and medical aid, can a Cambio Teller expect in Guyana?
Standard benefits often include statutory annual, sick, and maternity leave entitlements as mandated by Guyanese labour laws. Some employers may also offer additional benefits like medical aid or pension schemes, though these vary by company.
