Description
Overall Responsibilities:
The Cambio Teller is responsible for providing foreign exchange services to clients.
Requirements
Job Requirements/Specifications
Education:
- At least five (5) subjects CXC, inclusive of Grades 1 to 3 in Mathematics, English and Accounts.
Experience:
- Previous experience as a Cambio Teller or Cashier would be an asset
Responsibilities
Responsibilities (include but not limited to):
- Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining standards and solid product knowledge and all other aspects of customer service.
- Carry out foreign exchange operations both in the domestic and foreign currencies, based on customers’ demand.
- Inform clients about the conditions of purchasing and selling foreign currencies.
- Ensure all cash transactions are accurate and in compliance with standard operating procedure.
- Record all foreign exchange transactions and compare records with the actual state of cash, keep prescribed records of the transactions carried out, make deposits of money and documents entrusted to him/her as prescribed.
- Inspect currencies to ensure they are not counterfeit notes.
- Communicate customer requests to management.
- Keep cash register area organized.
- Balance cash drawer and receipt and document discrepancies.
- Any other duties reasonably assigned
Remuneration/Benefits
Salaries and Benefits
Salaries and Benefits are based on Giftland existing salary scheme, and benefits are in accordance with the laws of Guyana and the policies of Giftland. These are all provided for in the Contract of employment.
Job Summary
Frequently Asked Questions
What qualifications do I need to become a cambio teller at Giftland Office Max?
Most employers in Guyana look for at least a secondary school education (CXC/CSEC passes, especially in Mathematics and English), along with strong numeracy and customer service skills. Previous cash-handling or retail experience is an advantage but not always required. Some employers may ask for references and a police clearance certificate.
What are the typical day-to-day responsibilities of a cambio teller?
A cambio teller handles foreign currency exchange transactions, counts and verifies cash accurately, balances their till at the start and end of shifts, and assists customers with currency-related inquiries. You will also be expected to follow anti-money laundering procedures and maintain accurate transaction records. Providing friendly, professional customer service is central to the role.
How do I apply for this position in Guyana?
You can typically apply by submitting your CV and cover letter directly to the company's HR department, either in person, via email, or through their website or social media job postings. Employers in Guyana often advertise vacancies on local platforms like JobBank Guyana, Facebook job groups, and company pages. Be prepared for an interview that may include a basic numeracy or cash-handling assessment.
What benefits are commonly offered to tellers in Guyana?
Benefits vary by employer but commonly include paid vacation leave, sick leave as required under Guyanese labour law, and sometimes medical coverage or staff discounts. Larger established companies may also offer pension contributions or NIS (National Insurance Scheme) compliance. Always confirm the specific benefits package during the interview process.
What career growth can I expect from a teller role?
Tellers who demonstrate accuracy, reliability, and strong customer service skills can progress to senior teller, supervisor, or customer service manager positions over time. Experience in cash handling and foreign exchange also opens doors to roles in banking, finance, and retail management. Growth depends largely on performance, additional training, and internal opportunities within the company.
What does the work culture and schedule look like for this role in Guyana?
Retail environments like Giftland Office Max generally operate extended hours, including weekends, so shift work and weekend availability are common expectations. Punctuality, honesty, and neat presentation are highly valued in Guyanese workplaces, especially in cash-handling roles. Teamwork and courteous interaction with customers are essential parts of the daily culture.
