Company: BAC Couriers
Location: New Amsterdam
Ensuring that all aspects of cash handling including cash inflow and outflows are well executed while offering the highest level of customer service. Operating as part of the administrative team may occasionally require that you help others complete their duties. Ensuring that service standards are in line with our vision by setting the tone for a customer-friendly environment.
Job Summary
- Type: full-time
- Location: New Amsterdam
- Category: Customer Service
- Closing Date: 2026-08-15
Key Responsibilities
- Accept payments and issuing receipts to customers.
- Entering payment transactions in Zoho Books and the Cashier’s daily cash accounting document.
- Ensuring the balancing of all cash inflows and outflows at the end of the day when operating in cashier function.
- Keeping track of money set aside whether it’s for refund, contract employee payments, etc. by recording them according to company procedures.
- Warmly and professionally answering inbound calls, assisting customers with telephone inquiries, and directing the calls to the appropriate team member as necessary.
- Offering friendly and patient assistance to in-office customers and online customers. This includes providing quotations to customers both in-store and online.
Requirements
- Five CXC subjects Grade 1 or 2 in Mathematics and English.
- Minimum of 2 years as a cashier.
How to Apply
About the Company
BAC Couriers is a well-established logistics and delivery company operating within Guyana. Based primarily in Georgetown, the company offers a comprehensive suite of services, including local courier and express parcel delivery. Beyond domestic operations, BAC Couriers facilitates international shipping, customs brokerage, and freight forwarding, linking Guyanese businesses and individuals globally. They are recognized for providing reliable and efficient solutions for both urgent documents and larger cargo shipments. With a focus on seamless service, BAC Couriers plays a vital role in Guyana's commerce and personal connectivity.
Reliable parcel and freight solutions connecting Guyana to the world.
Frequently Asked Questions
What are the typical educational requirements and skills needed for a Cashier/CSR role in Guyana?
Generally, a sound secondary education, such as CSEC passes, is preferred, especially in subjects like English and Mathematics. Strong communication skills, basic computer literacy, and a customer-focused attitude are essential for success in this role.
What are the common day-to-day responsibilities for a Cashier/CSR at a courier service in Guyana?
Daily tasks typically involve handling cash transactions, processing payments for courier services, and accurately recording financial information. You would also assist customers with inquiries, track packages, and ensure a smooth customer experience, often requiring attention to detail and good organizational skills.
What is the typical work culture like for customer service roles in Guyana, especially regarding expectations?
Employers in Guyana highly value punctuality, a professional appearance, and a respectful attitude towards both colleagues and customers. You're expected to be proactive in problem-solving and maintain a positive demeanor, reflecting well on the company's service reputation.
What are the realistic career progression opportunities for a Cashier/CSR within a courier company in Guyana?
With consistent good performance, you could progress to senior CSR roles, supervisory positions, or even transition into administrative or logistics support within the company. Continuous learning and demonstrating leadership potential are key for advancement.
What common benefits can a Cashier/CSR expect from a reputable employer in Guyana?
Most established companies offer statutory benefits like National Insurance Scheme (NIS) contributions and paid annual leave after a qualifying period. Some employers may also provide additional perks such as medical aid, performance bonuses, or opportunities for professional development.
What should I include in my application, and what do Guyanese employers prioritize for this type of role?
Ensure your application includes a detailed resume highlighting relevant customer service or cash handling experience and a cover letter tailored to the role. Employers prioritize candidates who demonstrate reliability, integrity, and strong interpersonal skills, often looking for a commitment to excellent customer service.