CUSTOMER SERVICE REPRESENTATIVE – Banks DIH Limited

Job Expired


DESCRIPTION
Must have knowledge of using a Cash Register to work out the total price of customers’ purchases and take payments from customers and pack orders.

REQUIREMENTS
3 Subjects CXC/GCE ‘O’ Levels ( Including English Language and Mathematics) and 2-3 Years Related Work Experience
Sound Secondary Education and 3-5 Years related Work Experience





RESPONSIBILITIES
Improve customer relations and services, and provide oral reports on customer feedback
Listen to customers’ complaints and carry out corrective actions to resolve them
Maintain detailed records of all payments on Cash Register/Computer Terminal
Organize the Till Float for each day, balance the Till and follow up any variances
Deal with financial enquiries
Serve Customers at table/counter according to placement of orders, clear and clean tables
Prepare and cook food according to Supervisor’s instructions
Keep work areas clean and tidy and monitor cleaning and dishwashing
Arrange for safe storage of raw Materials and cooked Food
Keep records of raw Material supplies and usage



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