Customer Service Representative – M3 TECH SOLUTION

REQUIREMENTS

• 2 years+ work experience
• 1 year+ Customer Service experience
• Excellent verbal and written communication

RESPONSIBILITIES

•             Receiving and placing customer service telephone calls

•             Maintaining solid customer relationships by handling questions and concerns with speed and professionalism

•             Provide accurate, valid and complete information by using the right methods/tools

•             Acts as liaison with other departments.

•             Good reading and writing skills.

•             Excellent verbal communication skills.

•             Excellent typing, interpersonal and communication skills.

•             Proficient in Microsoft Office products. Able to develop and present metrics.

•             Able to work with some supervision.

•             Must be organized and use time wisely.

•             Customer-service driven.

•             Professional appearance, business casual.

•             Must be punctual and reliable, with a proven attendance record

•             Other responsibilities and duties as assigned.

REMUNERATION

Remunerations will be based on qualifications and experience.