CUSTOMER SERVICE REPRESENTATIVES – Qualfon Providence Campus

DESCRIPTION:

Answering inbound phone calls regarding a customer’s account. Making outbound calls to follow up on customers when necessary. Maintaining composure in escalated situations.

REQUIREMENTS

16 years and higher
Minimum high school completion, CXC preferred but not required(4th form and higher)
Call center experience a plus but not required
Valid ID Or passport
Ability to work at the Providence Office

RESPONSIBILITIES

Handle and respond to inbound calls
Maintain acceptable levels of discretion, teamwork and commitment, endeavoring to exceed expectations in all
Customer obsessed

REMUNERATION

Attractive salary
Free Transportation for Late Shifts
Health Insurance Coverage(Dentist,Eyecare,Consultations)
Milk Subsidy for parents
Career growth opportnities
2 days off weekly
Coaching to help you succeed
Outstanding working environment
Development opportunities