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Customer Support Officer / Driver
Company: Interlinc International Guyana Inc.
Location: Eccles EBD
Company: Interlinc International Guyana Inc.
Location: Eccles EBD
This customer support officer/driver is the support between the customer and the company regarding the sale of the company products and services, thus managing the quality and consistency of the Company’s products and services and providing feedback that would allow the customers to see us as a trusted partner.
Job Summary
- Type: full-time
- Location: Georgetown
- Category: Customer Service
- Closing Date: 2026-08-26
Key Responsibilities
- Efficiently coordinate the delivery of goods to designated locations.
- Plan delivery routes to maximize efficiency and meet delivery schedules.
- Ensure the proper handling and secure transport of goods.
- Provide excellent customer service during deliveries.
- Prepare daily reports summarizing deliveries, mileage, and other relevant information.
- Maintain accurate records of all transactions, including delivery confirmations and any related documentation.
- Assist in resolving customer disputes or inquiries in a professional and timely manner.
Requirements
- 5 CXC passes (Mathematics & English) or a sound secondary education.
- At least three (2) years of experience in Sales.
- Must be computer-literate (EXCEL & WORD)
- Ability to work independently and as part of a team.
- Good oral and written communication skills.
- Strong communication, negotiation, and interpersonal skills.
- Must possess a valid driver’s license.
- Must be the owner of a Vehicle.
How to Apply
Apply by email: [email protected]
Frequently Asked Questions
What are the typical qualifications and certifications needed for a Customer Support Officer / Driver role in Guyana?
Candidates typically need a valid Guyanese Class 3 (or higher) driver's license with a clean driving record and at least 3-5 CXC passes, including English. Strong communication skills, basic computer literacy, and a professional demeanor are also essential for customer interaction.
What would be the common day-to-day responsibilities for a Customer Support Officer who also performs driving duties in Guyana?
You would primarily handle customer inquiries, provide product or service information, and resolve issues via phone or in person. Driving duties would involve making deliveries, transporting personnel or equipment, and ensuring the company vehicle is well-maintained and clean for operations.
What is the typical work culture and what are the key expectations for customer service and driving roles in Guyana?
Employers in Guyana highly value punctuality, a professional demeanor, and a strong work ethic, especially when interacting with diverse customers. Reliability, adherence to traffic laws, and a helpful, proactive attitude are consistently expected for combined roles.
What are realistic career progression paths for a Customer Support Officer / Driver in Guyana?
With consistent good performance and gaining experience, you could advance to Senior Customer Support Officer, Team Leader, or even transition into logistics or sales roles. Further education or specialized training can also open doors to supervisory or management positions within a company.
What kind of typical benefits can I expect for a role like this in Guyana, beyond the basic salary?
Standard benefits usually include annual leave, sick leave, and contributions to the National Insurance Scheme (NIS). Some companies may offer additional perks such as basic medical coverage, life insurance, or a year-end bonus, depending on their specific policies.
How should I apply for this role, and what do Guyanese employers typically look for in candidates?
Prepare a clear resume highlighting your customer service experience, driving history, and relevant CXC passes, along with a concise cover letter. Employers often seek candidates with a strong work ethic, excellent communication skills, and verifiable references, in addition to the mandatory driver's license.
