DISPATCH SUPERVISOR – Giftland Office Max

Job Expired


DESCRIPTION

Overall Responsibilities:

The Dispatch Supervisor is responsible for the efficient operation of the Dispatch Department. The incumbent must be able to prioritize, plan and coordinate the daily dispatch operations in compliance with schedules, deadlines, and standard operating procedures.

REQUIREMENTS

Job Requirements/Specifications

Education:

  • Must have 5 CXC subjects with passes in English and Math

Experience:  At least two (2) years of experience in dispatch operations or a similar working environment; or, any equivalent combination of experience, training, and/or education

RESPONSIBILITIES

Responsibilities (include but not limited to):



  1. Manage, train, discipline, appraise and guide staff.
  2. Plan, schedule and coordinate deliveries in line with customer service policy.
  3. Communicate with customers to arrange delivery at agreed time.
  4. Maintain a delivery schedule of goods to be delivered to customers.
  5. Ensure all goods are delivered to customers on time.
  6. Manage all drivers, delivery clerks and porters and assign delivery jobs.
  7. Monitor the arrival and departure times of drivers.
  8. Ensure outgoing shipments are in good condition and meet specifications
  9. Ensure all goods are checked for delivery with security personnel.
  10. Provide logistical support and coordinate dispatch activities with other departments.
  11. Ensure that all merchandise is being loaded properly into the delivery van as per international stacking standards.
  12. Ensure that all delivery vans are secured prior to leaving the bond premises.
  13. Maintain a schedule of goods due to customers and follow-up with procurement department when items will be supplied.
  14. Solicit feedback from customers on the quality of the delivery service provided.
  15. Handle complaints from customers and provide feedback and assistance.

REMUNERATION

Salaries and Benefits

Salaries and Benefits are based on Giftland existing salary scheme, and benefits are in accordance with the laws of Guyana and the policies of Giftland. These are all provided for in the Contract of employment.



 

 



More Information

  • This job has expired!
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