Manage daily operations and upkeep of the flower shop and boutique, including flower arrangements, customer service, product displays, inventory, sales, and orders. Ensures the shop is clean, organized, well-stocked, and professionally presented while providing excellent customer service and reporting operational concerns to management.
Job Summary
- Employer: Caribbean Inn Inc.
- Job Type: Full-time
- Location: Georgetown, Guyana
- Category: Retail
- Closing Date: 2026-10-22
Key Responsibilities
- Create fresh flower arrangements, bouquets, and floral designs for various occasions.
- Prepare flowers for weddings, birthdays, corporate events, funerals, and special occasions.
- Properly care for, water, trim, and store fresh flowers to maintain quality and freshness.
- Take full responsibility for the cleanliness, organization, and overall appearance of the boutique .
- Arrange and maintain displays of clothing, footwear, cosmetics, accessories, gifts, and other boutique items.
- Assist customers with selecting flowers, arrangements, gifts, and boutique products.
- Take and prepare customer orders accurately and on time.
- Monitor and maintain inventory of flowers, boutique items, and shop supplies.
- Ensure all products are properly priced, displayed, and packaged.
- Keep the boutique and flower shop clean, neat, attractive, and well-organized at all times.
- Handle customer payments and provide receipts when required.
- Assist with flower deliveries and ensure orders are properly prepared.
- Maintain records of sales, orders, and inventory.
- Report damaged, missing, or low-stock items to management.
- Provide friendly and professional customer service.
- Promote flowers, boutique products, special offers, and other services.
- Ensure all boutique merchandise is handled carefully and securely.
- Follow company policies, hygiene standards, and safety procedures.
Requirements
- CXC Qualification
- Computer Literate
- Previous experience in floristry, retail, boutique, or customer service is preferred.
- Ability to work independently and supervise the daily operations of the shop.
- Honest, reliable, well-groomed, and professional.
How to Apply
Apply by email: caribbeaninninc@gmail.com
Frequently Asked Questions
What qualifications or experience do I need to become a Florist & Boutique CSR at a company like Caribbean Inn Inc. in Guyana?
Most employers in Guyana prefer candidates with at least five CSEC subjects including English and Mathematics, though experience in retail, hospitality, or floral arrangement can substitute for formal education. Customer service training or certificates from institutions like the Guyana Hospitality Training School are advantageous. Practical skills in flower handling, visual merchandising, and point-of-sale systems are highly valued.
What are the typical day-to-day responsibilities of a Florist & Boutique CSR in Guyana?
Daily tasks include arranging fresh and artificial flowers, managing boutique inventory, assisting customers with purchases, processing payments, and maintaining attractive displays. You will also handle phone and online orders, coordinate deliveries, and ensure the shop meets cleanliness standards. During peak seasons like Valentine's Day and Mashramani, extended hours and higher customer volumes are common.
How does workplace culture and employer expectations differ for retail roles in Guyana compared to other countries?
Guyanese retail employers typically emphasize personal respect, punctuality, and adaptability to informal communication styles with customers. Hierarchies tend to be flatter than in multinational corporations, with direct access to supervisors expected. Building genuine customer relationships is prioritized over scripted interactions, and flexibility with scheduling around local holidays and events is often required.
What career progression opportunities exist for someone starting as a Florist & Boutique CSR in Guyana?
With experience, you can advance to senior florist, boutique supervisor, or shop manager positions within hospitality or retail chains. Some professionals transition into event planning, wedding coordination, or open independent floral businesses given Guyana's growing tourism and events sector. Cross-training in hotel front desk or food and beverage operations is common at integrated properties like Caribbean Inn Inc.
What benefits should I expect or negotiate for in a Florist & Boutique CSR position with a Guyanese employer?
Standard benefits typically include paid annual leave as mandated by the Labour Act, public holiday entitlements, and NIS pension contributions. Larger employers may offer medical aid through group schemes, staff meals, and uniform allowances. Negotiate for training opportunities and transportation assistance, as these are increasingly offered to retain talent in Georgetown's competitive retail market.
How should I apply for this role and what do Guyanese employers specifically look for during the hiring process?
Submit a concise resume with a professional photograph to the company's Georgetown office or via email, following up with a phone call within one week. Employers look for demonstrated reliability, pleasant demeanor, and practical examples of customer handling rather than extensive credentials. Prepare for an in-person trial or skills demonstration, and emphasize flexibility with shifts including weekends and your knowledge of local floral preferences.