Processed guest payments accurately and efficiently, ensuring billing accuracy. Organize and maintain the front desk area, including managing reservations and updating guest information. Assist in coordinating events and conferences held at the hotel, ensuring smooth execution and guest satisfaction. Additionally, addressing guest complaints and queries in a friendly and professional manner.
Job Summary
- Employer: Arimu Investments Inc.
- Job Type: Full-time
- Location: Georgetown, Guyana
- Category: Hospitality
- Closing Date: 2026-10-20
Key Responsibilities
- Processing check in and out for hotel guests
- Updating guest’s information
- Processing invoices and payments
- Logging and addressing guest queries
- Making and updating reservations
- Assisting guest with concierge services
Requirements
- High school graduate/training in Hospitality Industry/Previous experience as Front Desk Agent.
- Fluency in English.
- Additional language will be an asset.
- Ability to work shifts , especially on Sundays and holidays .
- Computer literate and previous experience in Property Management Systems
How to Apply
Apply by email: ssingh@aidenguyana.com
About the Company
Arimu Investments Inc. is a Guyanese-owned company strategically engaged in the nation's rapidly expanding oil and gas industry. Operating primarily within Guyana, the company plays a crucial role by investing in significant offshore exploration and development projects. Notably, Arimu Investments Inc. holds a substantial 25% working interest in the vital Kaieteur Block, located off the coast of Guyana. Through this key stake, it actively participates in ventures alongside international energy partners, contributing to the discovery and potential production of hydrocarbon resources. The company's involvement highlights its commitment to fostering the long-term growth and prosperity of Guyana's energy sector.
Driving strategic investments in Guyana's burgeoning energy sector.
Frequently Asked Questions
What qualifications or education do I need to become a Front Desk Agent at a company like Arimu Investments Inc. in Guyana?
Most employers in Guyana require a minimum of five CXC subjects including English and Mathematics, with a diploma or certificate in Hospitality Management being advantageous. Previous customer service experience, even in retail or call centers, is often valued. Strong communication skills and basic computer literacy are essential.
What are the typical day-to-day responsibilities of a Front Desk Agent in Guyana's hospitality sector?
You will greet and check in guests, handle reservations and inquiries via phone or email, process payments, and coordinate with housekeeping and maintenance staff. You may also assist with local recommendations and tour bookings for international visitors. Maintaining accurate records and handling guest complaints professionally are key duties.
How does the work culture and employer expectations differ for Front Desk Agents in Guyana compared to other countries?
Guyanese hospitality emphasizes personal warmth and relationship-building with guests, often expecting staff to engage in friendly conversation beyond transactional service. Punctuality and presentability are highly valued, with many employers providing uniforms. Flexibility with shift work, including weekends and holidays, is typically expected due to tourism patterns.
What career progression opportunities exist for Front Desk Agents in Guyana's hospitality industry?
With experience, you can advance to Front Desk Supervisor, Guest Services Manager, or Operations Manager roles within larger properties. Some professionals transition to reservations management or sales coordination. Pursuing further certifications through the Guyana Tourism Authority or regional hospitality institutes can accelerate promotion prospects.
What benefits should I expect or negotiate for as a Front Desk Agent in Guyana?
Standard benefits typically include annual leave as mandated by Guyanese labor law, with some employers offering medical aid coverage or assistance with NIS contributions. Larger establishments may provide staff meals, transportation allowances, or discounted accommodation. Pension schemes vary by employer size and are worth clarifying during the interview process.
How should I apply for Front Desk Agent positions in Guyana, and what do employers prioritize in candidates?
Submit a well-formatted resume and cover letter directly to the company's HR department or through local job platforms like Guyana Jobs and Stabroek News classifieds. Employers prioritize candidates with polished appearance, articulate communication, and demonstrated reliability. Including references from previous supervisors and being prepared for in-person role-play scenarios during interviews strengthens your application.