We’re looking for friendly front desk clerks for our hotel. Being the first person the guest meets as they enter the hotel, professionalism and attentiveness are of utmost importance. Applicants must be able to work a shift rotation system comprising of a 3 PM – 11 PM shift, and 11 PM – 7 Am shift.
Job Summary
- Type: full-time
- Location: Georgetown
- Category: Hospitality
- Closing Date: 2026-08-31
Key Responsibilities
- Checking guests in and out on the computer.
- Selling rooms and collecting payments.
- Taking room reservations.
- Answer telephone, redirect calls.
Requirements
- At least English & Maths CXC subjects.
- Computer literate.
- Able to work the following shifts: 3pm to 11pm
- 11pm to 7am
- Your application will be prioritized if you have any prior experience in accounting
- Your application will be prioritized if you have any prior experience in tourism
How to Apply
Apply by email: [email protected]
About the Company
Regency Suites Hotel is a prominent hospitality establishment located in the vibrant city of Georgetown, Guyana. Specializing in comfortable accommodation, the hotel offers a range of suites designed for both short and extended stays, catering to business professionals and leisure travelers alike. Guests can enjoy amenities such as on-site dining, meeting facilities, and dedicated services, making it a comprehensive choice for visitors to the capital. The hotel consistently aims to provide a welcoming and secure environment, contributing to Guyana's growing tourism and business travel sector. It stands as a key player in the local hotel industry, committed to service excellence.
Your Home Away From Home in Georgetown, Guyana.
Frequently Asked Questions
What qualifications or certifications are typically required for a Front Desk Clerk role in Guyana’s hospitality sector?
A CXC (CSEC) English and Mathematics pass is commonly expected, along with basic computer literacy. Some employers prefer candidates with a certificate in Hospitality, Tourism, or Customer Service from institutions like GTTI or UG’s School of Continuing Studies, though on-the-job training is often provided.
What does a typical day look like for a Front Desk Clerk at a hotel like Regency Suites in Guyana?
Duties include greeting guests, managing check-ins/check-outs, handling phone calls and reservations, processing payments, and coordinating with housekeeping and maintenance teams. Shifts often cover early mornings, evenings, and weekends to align with guest arrivals — flexibility is essential in Georgetown’s hospitality environment.
How does workplace culture and employer expectations differ for Front Desk Clerks in Guyana compared to other countries?
Punctuality, respectful communication (including use of formal titles like 'Mr./Ms.'), and strong interpersonal warmth are highly valued in Guyanese hospitality settings. Employers also expect discretion with guest information and adaptability to frequent schedule changes, reflecting local norms around relationship-based service and communal responsibility.
What realistic career progression paths exist for Front Desk Clerks in Guyana’s hotel industry?
With experience and demonstrated reliability, clerks may advance to Senior Front Desk Agent, Front Office Supervisor, or Reservation Manager roles. Some pursue further certification through GTTI or regional bodies like CARICOM’s Hospitality Training Programme to qualify for management traineeships or cross-functional roles in sales or events.
What benefits — such as leave, medical aid, or pension — are typically offered to Front Desk Clerks in Guyana?
Most established hotels provide statutory benefits including 14 days annual leave, sick leave, and maternity/paternity leave per the Labour Act. Medical coverage varies by employer — some offer partial reimbursement or clinic access, while pension contributions follow the National Insurance Scheme (NIS) requirements; private health insurance is uncommon at entry level.
How should I apply for a Front Desk Clerk position in Guyana, and what do employers specifically look for in candidates?
Applications are usually submitted in person at the hotel’s front office or via email with a CV and cover letter highlighting customer service experience and language fluency. Employers prioritize clear spoken English, professional appearance, evidence of reliability (e.g., references), and familiarity with local travel patterns or tourism seasons — especially during holidays like Mashramani or Christmas.
