Seeking a suitably qualified individual for the position of Information Technology Assistant. The I.T Assistant is responsible for assisting the I.T. Technician with all aspects of the management and control of the computer technology and networks operated by Multicinemas (Guyana) Limited (MovieTowne).
Job Summary
- Type: full-time
- Location: Georgetown
- Category: Information Technology
- Closing Date: 2026-09-09
Key Responsibilities
- Report on all aspects of the company systems and networks.
- Assist with the maintenance of all point-of-sale systems for the company, which comprises of our Box Office, Cinema Concessions and Park Rides departments.
- Ensure that all computers utilized by the administrative staff of the companies are in proper working condition and have the necessary programs installed to ensure productivity by the users.
- Support staff with computer-related problems.
- Connecting all workstations to the network and relevant servers.
- Be “On-Call” and ready to respond should an emergency occur which requires immediate attention.
- Assist with the routine maintenance, upgrade and general repair of the computer systems, networks and peripheral devices (e.g., printers and copiers) used in the day-to-day operations of MovieTowne. This may include replacement of faulty parts and installation of new software and hardware.
- Source any parts and equipment required for the repair, operation and upgrade of the current technology utilized by the company, with the guidance of the IT Technician.
- Liaise with current and potential suppliers of computer-related goods and services to the companies.
- Maintaining the display and advertising screens.
- Maintaining the audio and lighting system for the mall.
- Maintaining the computer hardware and software used by MovieTowne’s security personnel.
- Entering information for new promotions into the system.
- Managing access to and the programming of the telephone system currently in use.
- Contribute to providing the best film viewing experience possible.
- Any other function that falls under the purview of this position.
Requirements
- Diploma in Computer Science or related field.
- At least 1 year of experience in the I.T field.
- Good diagnostic and problem-solving skills.
- Good interpersonal skills.
- Attention to detail.
How to Apply
Apply by email: [email protected]
Frequently Asked Questions
What qualifications or certifications are typically required for an IT Assistant role in Guyana?
A minimum of a Caribbean Secondary Education Certificate (CSEC) with passes in Mathematics and Information Technology is commonly expected. Many employers prefer candidates with a diploma in IT, Computer Science, or a related field from institutions like GTU, UG, or UWI Open Campus, and certifications such as CompTIA A+ or Microsoft Fundamentals add value in the local job market.
What does a typical day look like for an IT Assistant at a company like Multicinemas in Guyana?
Daily tasks usually include troubleshooting desktops, printers, and point-of-sale systems; supporting staff with email and software access; and assisting with basic network and projector maintenance across cinema locations. You’ll often liaise directly with non-technical staff, so clear communication in English and patience are essential in Guyana’s service-oriented workplace culture.
How does workplace culture in Guyanese IT roles differ from other countries, and what should I expect?
Guyanese workplaces tend to value respect for hierarchy, punctuality, and relationship-building — showing initiative while remaining courteous to supervisors is key. Team collaboration is common, but formal processes may be less rigid than in larger multinational firms, so adaptability and problem-solving without always waiting for written instructions are highly valued.
What career progression opportunities exist for an IT Assistant in Guyana’s private sector?
With experience and further certification (e.g., CCNA, MCSA, or a degree), you can progress to roles like IT Officer, Systems Administrator, or Technical Support Lead within larger local companies or regional organisations. Some professionals also transition into specialised areas such as cybersecurity or digital marketing support, especially as Guyana’s ICT sector expands under national digital transformation initiatives.
What benefits are typically offered to IT Assistants in Guyana, and are they standardised?
Most formal-sector employers offer statutory benefits including paid annual leave (21 days), sick leave, and contributions to the National Insurance Scheme (NIS). Medical aid and pension plans vary by employer size and policy — larger companies like Multicinemas may offer private health coverage or provident fund options, but these are not guaranteed across all IT Assistant roles.
How do I apply for an IT Assistant role in Guyana, and what do employers specifically look for in candidates?
Applications are usually submitted via email or in person with a tailored CV highlighting hands-on technical experience, local references, and familiarity with common software (e.g., MS Office, QuickBooks, or cinema management systems). Employers prioritise reliability, basic hardware/software troubleshooting ability, and evidence of customer-facing experience — since IT Assistants in Guyana often serve both staff and clients directly.
