INTAKE SPECIALIST – CENTERVILLE OFFICE SUPPORT INC.

VACANCY 
JOB LOCATION
Remote
DESCRIPTION

Centerville Office Support Limited is seeking energetic, organized, and reliable Intake Specialists to join our growing US based business. The ideal candidate must have excellent customer service skills, organizing and writing ability, and be able to work independently to meet tasks and deadlines. This person will be placed in a fast paced, performance-oriented environment, and must be eager to learn.

This is a work from home opportunity and specialists must have their own computer, noise cancelation headset and reliable internet service.

 

 

REQUIREMENTS

Ability to proficiently read/write/speak English

Ability to follow established policies, procedures, and training guidelines

Team oriented, being a problem solver, open to learning

Strong work ethic

Dependable and accountable

Outstanding time management and organization skills

Ability to multi-task and prioritize accounts

Ability to adapt to change in a dynamic organization

Computer proficient

Excellent written and verbal communication skills

CXC three (3) subjects inclusive of English language

Previous experience as a Call Center Agent or Customer Services Representative will be an asset.

 

 

 

RESPONSIBILITIES

Answering inbound calls from potential clients to discern claim viability
Guiding clients through detailed intake questionnaire
Utilizing web-based software to collect data from client
Ensure all data is properly recorded
Maintaining the high standards of professionalism and customer service
Respect client dignity and confidentiality

 

 

REMUNERATION/BENEFITS

This is a work from home opportunity and specialists must have their own computer, noise cancelling headset and reliable internet service.

Doubles rate for all hours worked on weekends.

Hours worked beyond 40 hours weekly are paid at overtime rate.

Special Rates for working on all Guyana National Holidays.

Rate of Pay: $500 hourly (starting)