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IT TECHNICIAN – Express International Incorporated



VACANCY
DESCRIPTION

An IT Technician is a professional who is responsible for installing, maintaining, and repairing hardware & software components of the organization’s computers. They also support these systems through remote access or site visits as needed by management teams within their company.

REQUIREMENTS

MINIMUM QUALIFICATION REQUIREMENTS:

  • Degree in Computer Science, engineering, or a relevant field
  • Certification as an IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
  • Proven experience as an IT Technician or relevant position
  • In-depth understanding of diverse computer systems and networks
  • Good knowledge of Internet security and data privacy principles

SKILLS:

  • Excellent diagnostic and problem-solving skills
  • Excellent communication ability
  • Outstanding organizational and time-management skills
  • Critical thinker
  • Ability to work in a fast-paced environment

RESPONSIBILITIES

DESCRIPTION OF DUTIES:



  • Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
  • Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
  • Install and configure appropriate software and functions according to specifications
  • Develop and maintain local networks in ways that optimize performance
  • Ensure security and privacy of networks and computer systems
  • Provide orientation and guidance to users on how to operate new software and computer equipment
  • Organize and schedule upgrades and maintenance without deterring others from completing their work
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  • Maintain records/logs of repairs and fixes and maintenance schedule
  • Identify computer or network equipment shortages and place orders

REMUNERATION/BENEFITS

  • Life Insurance
  • Health, Dental & Vision
  • Birthday off

 



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