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2 weeks ago
We are seeking a highly skilled and experienced Lead Operations Coordinator to oversee and optimize daily operational workflows. This role is ideal for a results-driven professional with strong leadership abilities, excellent organizational skills, and a passion for driving efficiency across teams. As a Lead Operations Coordinator, you will play a key role in managing processes, supporting team performance, and ensuring seamless coordination between internal departments and external partners.
Job Summary
- Type: full-time
- Location: Georgetown
- Category: Operations
- Closing Date: 2026-09-05
Key Responsibilities
- Oversee and manage daily operational processes to ensure efficiency and accuracy
- Monitor order flow, task completion, and service delivery timelines
- Identify process gaps and implement improvements to enhance productivity
- Provide guidance and support to operations team members
- Assist in training, onboarding, and performance monitoring
- Promote accountability, collaboration, and continuous improvement within the team
- Act as a central point of communication between internal teams and external stakeholders
- Provide timely updates on progress, delays, and operational challenges
- Ensure alignment across departments to meet organizational goals
- Maintain accurate records, trackers, and operational reports
- Analyze performance metrics and provide actionable insights
- Support decision-making through data-driven reporting
- Address operational issues, delays, or discrepancies promptly
- Manage escalations and implement effective resolutions
- Ensure high standards of quality and customer satisfaction
- Contribute to the development and refinement of operational systems
- Support special projects and strategic initiatives
- Recommend and implement solutions to improve workflows and efficiency
Requirements
- Proven experience in operations, coordination, or a similar leadership role
- Strong organizational and multitasking skills
- Excellent written and verbal communication abilities
- Ability to lead, motivate, and support a team
- High attention to detail and problem-solving mindset
- Proficiency in Microsoft Office and/or operational tools (CRM systems, tracking software, etc.)
- Ability to work in a fast-paced, deadline-driven environment
How to Apply
Apply by email: [email protected]
Frequently Asked Questions
What qualifications or certifications are typically required for a Lead Operations Coordinator – G Assist Guyana role?
A bachelor’s degree in Business Administration, Management, Logistics, or a related field is commonly expected. Relevant certifications such as CAPM, Lean Six Sigma Yellow Belt, or local CXC/CAPE Business subjects strengthen applications. Prior experience in operations coordination within Guyanese service-based or NGO sectors is often preferred.
What does a typical day look like for a Lead Operations Coordinator in Guyana?
Daily tasks include scheduling field teams, managing vendor communications, tracking KPIs in local operational dashboards, and preparing reports for senior management. You’ll frequently liaise with government agencies (e.g., GRA, NIS) and coordinate logistics across regions like Georgetown, Linden, and New Amsterdam using local transport and telecom infrastructure.
How does the local work culture in Guyana shape expectations for this role?
Punctuality and formal communication are valued, though flexibility is expected during national events or power/water disruptions common in some areas. Team hierarchy tends to be respectful but collaborative, and building trust through consistent follow-up and face-to-face engagement—especially outside Georgetown—is key to success.
What career progression paths are realistic after holding this position in Guyana?
Many advance to Operations Manager or Country Program Coordinator roles within international NGOs or private sector firms operating in Guyana. Others transition into business development or compliance roles, particularly with organisations expanding under the new oil and gas or green energy initiatives. Continued professional development through UG or GTU short courses supports upward mobility.
What benefits can I realistically expect in this role in Guyana?
Standard statutory benefits include 21 days annual leave, NIS contributions, and access to public healthcare; many employers also offer private medical coverage and pension plans via approved local providers like GFIA or NPF. Some organisations provide transportation allowances or remote-work stipends depending on operational needs and budget.
How should I apply, and what do employers in Guyana specifically look for in candidates?
Applications are usually submitted via email or local job portals like GuyJobs or LinkedIn with a tailored CV highlighting Guyana-specific experience and references. Employers prioritise proven problem-solving in resource-constrained environments, fluency in English, familiarity with local regulations (e.g., labour laws, import procedures), and demonstrated reliability in cross-functional coordination.