Job Summary
- Type: full-time
- Location: Georgetown
- Category: Marketing
- Closing Date: 2026-09-09
Key Responsibilities
- Assist in Campaign Execution: Collaborate with the marketing team to execute integrated marketing campaigns across various channels.
- Coordinate the production of marketing materials, ensuring they align with brand guidelines.
- Social Media Management: Manage and update social media accounts to increase brand awareness and engage with our audience.
- Monitor social media trends and provide insights for optimizing our online presence.
- Content Creation: Assist in the creation of engaging and persuasive content for marketing materials, including blog posts, newsletters, and product descriptions.
- Work closely with the design team to develop visually appealing and effective marketing collateral.
- Market Research: Conduct market research to identify trends, competitor activities, and opportunities for growth.
- Analyze consumer behavior to contribute to the development of targeted marketing strategies.
- Event Coordination: Support the planning and execution of events, trade shows, and product launches.
- Coordinate logistics, promotional materials, and on-site activities.
- Technical Support & Troubleshooting: Provide first-level technical support to employees across retail stores, offices, and warehouse operations.
- Diagnose and resolve basic hardware, software, network, printer, and connectivity issues.
- POS & Retail System Support: Provide technical assistance for Point-of-Sale (POS) systems, including troubleshooting login, transaction, printer, scanner, and connectivity issues.
- Assist store employees with the proper use of POS equipment and other retail technology.
- Monitor recurring POS issues and document solutions to minimize disruptions to store operations.
- Hardware & Equipment Management: Assist with the setup, configuration, maintenance, and troubleshooting of computers, laptops, barcode scanners, receipt printers, cash registers, and other IT equipment.
- Maintain an updated inventory of IT equipment and ensure company assets are properly assigned and accounted for.
- Coordinate the repair, replacement, or servicing of faulty IT equipment.
- User Account & System Support: Assist employees with user account setup, password resets, system access, and basic software-related concerns.
- Support the onboarding and offboarding of employees by coordinating the setup, modification, and removal of system access and assigned IT equipment.
- Ensure employees have the necessary technology and system access to perform their duties effectively.
- Network & Store Connectivity Support: Assist in troubleshooting internet connectivity, Wi-Fi, network, and other communication issues affecting retail stores, offices, and warehouse operations.
- Coordinate with internet service providers and external IT vendors when technical issues require additional support.
- Monitor and report recurring connectivity problems that may affect business operations.
- IT Documentation & Preventive Maintenance: Maintain accurate records of IT incidents, repairs, equipment assignments, and system-related issues.
- Conduct routine checks of IT equipment and store technology to identify potential issues before they disrupt operations.
- Assist in implementing basic IT security practices, including password management, device security, and responsible use of company systems.
- IT Training & User Assistance: Provide basic training and guidance to employees on POS systems, software applications, and company-approved IT tools.
- Prepare simple user guides and troubleshooting instructions for common technical issues.
- Promote proper use and care of company IT equipment among employees.
Requirements
- Certificates in Marketing, Business or related field.
- Strong communication and writing skills.
- Proficient in using social media platforms and graphic designing experience a plus.
- Highly organized with excellent attention to detail.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Creative thinker
How to Apply
Frequently Asked Questions
What qualifications or certifications are typically required for a Marketing Assistant/IT Assistant role in Guyana?
A minimum of a CXC/CSEC (with passes in English, Mathematics, and Information Technology) or a relevant associate degree/diploma in Marketing, Business Administration, or IT is commonly expected. Employers in Guyana often value practical certifications like Google Digital Marketing, Microsoft Office Specialist (MOS), or CompTIA A+ as strong differentiators, especially for hybrid roles.
What does a typical day look like for this dual-role position in Guyana?
You’ll likely split time between supporting marketing campaigns (e.g., managing social media posts, updating website content, compiling weekly analytics reports) and providing basic IT support (e.g., troubleshooting email issues, setting up devices, maintaining shared drives). In smaller Guyanese firms, responsiveness, adaptability, and clear communication across departments are prioritised over rigid task separation.
How does workplace culture in Guyana affect expectations for this role?
Respect for hierarchy and punctuality are highly valued; arriving on time and addressing supervisors formally (e.g., 'Mr./Ms. Lastname') is standard practice. Team collaboration is common, but initiative—like proactively identifying tech or marketing gaps without waiting for instruction—is increasingly recognised and appreciated in modern Guyanese SMEs.
What career progression can I realistically expect from this role in the local job market?
With 2–3 years of consistent performance, many move into dedicated Marketing Executive or IT Support Officer roles—or combine both into a Digital Operations Coordinator position. Some pursue further study locally (e.g., UG’s BBA or CIT’s IT programmes) while working, supported by employers who value internal growth and regional certifications.
What benefits are typically offered to assistants in this role within Guyanese companies?
Statutory benefits include 21 days of annual leave, paid public holidays, and contributions to the National Insurance Scheme (NIS). Medical aid is uncommon at entry-level but may be offered after probation; pension plans are rare outside larger or foreign-owned firms, though some provide voluntary savings schemes through local banks.
How should I apply, and what do employers in Guyana specifically look for in candidates?
Apply via email with a concise, well-formatted CV and cover letter addressed to the hiring manager—avoid generic greetings like 'To Whom It May Concern'. Employers in Guyana prioritise evidence of reliability (e.g., references from past supervisors), basic digital literacy (especially MS Excel and Facebook Business Suite), and clear written English—grammar and tone matter more than flashy design.