Job Summary
- Type: full-time
- Location: Georgetown
- Category: Telecommunications
- Closing Date: 2026-09-19
Key Responsibilities
- Collaborate with Technicians, International IP, and Engineers involved in properly maintaining and operating Telecommunication systems and equipment.
- Investigate and resolve complex Network issues, including analyzing logs and system metrics to identify root causes and implement solutions.
- Acts as point of escalation and should provide guidance and assistance in resolving escalated issues.
- Determine priority of action and additional resources required based on the severity of service interruption.
- Technical analysis to all customers to isolate issues and develop strategies to restore or activate services.
- Liaise with NOC Specialist 1, NOC Engineers, Field Engineers, Core Engineers, Transmission, RF and staff locally and internationally regarding ongoing Network activities.
- Analyzes Network performance data and recommends optimizing Network performance, capacity planning and infrastructure upgrades with International IP and Engineering teams.
- Implements local and International Network infrastructure changes, following management processes to ensure minimal disruption to operations and adherence to security policies.
- Ascertains compliance with security, safety, and environmental guidelines.
- Generates reports on Network performance, trouble-shooting results and routine maintenance of network elements.
- Drives Company Vehicle in the execution of company related duties
Requirements
- Diploma/Degree in Telecommunication and or CISCO, CCNP or equivalent Networking qualification or knowledge and experience with LAN, WAN Networks and Structural Cabling Working understanding and knowledge of various technologies including SMTP, Cisco, Calix, SNMP, routing protocols such as BGP, OSPF, NMS and Security.
- At least five (5) years’ experience in the Telecommunication Industry or related experience.
- Positive, service-oriented personality Ability to work under strict deadlines.
- Good interpersonal and team building skills.
- Drivers’ License to drive car, van and pick-up
How to Apply
About the Company
One Communications is a Burlington, Massachusetts-based CLEC providing telecommunications services to commercial entities. The company was formally established on July 3, 2006, as the result of a merger between CTC Communications and Choice One Communications along with their acquisition of Conversent Communications.
Frequently Asked Questions
What qualifications or certifications do I need to become a Network Control Specialist II in Guyana?
Employers typically look for a diploma or degree in telecommunications, computer science, or electrical engineering, along with certifications like CCNA or CompTIA Network+. Hands-on experience with network monitoring tools and transmission systems is often more important than having multiple advanced degrees.
What are the day-to-day responsibilities of a Network Control Specialist II at a telecom company in Guyana?
You would monitor network performance, troubleshoot outages, and coordinate with field technicians to restore services quickly. The role also involves logging incidents, escalating major faults, and performing routine checks on switches, routers, and transmission links.
What is the work culture like for network operations staff in Guyana?
Network control roles often require shift work, including nights, weekends, and public holidays, because telecom networks must run 24/7. The environment is fast-paced and team-oriented, with a strong emphasis on minimizing downtime and communicating clearly during outages.
What career growth can I expect after working as a Network Control Specialist II?
With experience, you can move into senior network control, network engineering, or transmission planning roles. Some professionals also transition into cybersecurity, project management, or supervisory positions within the network operations center.
What benefits are commonly offered for this type of role in Guyana?
Typical benefits include paid annual leave, medical insurance, and pension or NIS contributions, though the exact package varies by employer. Shift allowances, overtime pay, and training support for certifications are also common in telecom operations roles.
How do I apply for a Network Control Specialist II role and what do Guyanese employers look for?
You usually apply through the company's careers portal or local job boards with a tailored CV that highlights network monitoring, fault resolution, and relevant certifications. Employers in Guyana value practical troubleshooting ability, reliability for shift coverage, and clear communication skills during network incidents.