Company: Herdmanston Lodge
Location: Lamaha & Peter Rose St Queenstown
Managing reservations, Managing check ins and out Processing payments Interacting with different departments, Handling communications. Must be able to work shifts during the week and weekends.
Job Summary
- Type: part-time
- Location: Georgetown
- Category: Hospitality
- Closing Date: 2026-08-19
Key Responsibilities
- Guest Services : Welcome guests, issue room keys, and manage check-in or check-out processes.
- Reservations & Admin : Take phone and online bookings, update room inventory, and process bills or credit card payments.
- Communication : Answer phone calls, direct inquiries, and share local attraction or dining recommendations.
- Team Coordination : Work closely with housekeeping and maintenance to ensure rooms are clean and ready.
- Problem Solving : Calmly handle guest complaints and resolve issues to ensure satisfaction.
Requirements
- Passes in at least 5 subject CXC inclusive of Maths and English
How to Apply
About the Company
Herdmanston Lodge operates as a hotel entity situated in Georgetown, Guyana. Officially known as Herdmanston Lodge Hotel, it provides accommodation services within the nation's capital. The company maintains an online presence, employing its website to facilitate an enhanced user experience. This includes the use of first and third-party cookies for technical, analytical, and marketing functions, aimed at serving its clientele effectively. Herdmanston Lodge focuses on delivering its hospitality services from its base in Georgetown.
Herdmanston Lodge Hotel: Your stay in Georgetown, Guyana.
Website: https://www.herdmanstonlodge.com/
Frequently Asked Questions
What qualifications or experience are generally expected for a Part-Time Hotel Front Desk role in Guyana?
Most Guyanese hotels look for candidates with CXC passes, particularly in English and Mathematics, as strong communication is vital. While prior customer service or hospitality experience is highly advantageous, some roles may consider individuals with a demonstrated aptitude for guest interaction and a willingness to learn.
What are the common day-to-day responsibilities for a Part-Time Front Desk Staff member in a hotel in Guyana?
You would typically manage guest check-ins and check-outs, handle reservation inquiries, and answer phone calls professionally. Providing information about hotel services and local attractions, while maintaining a welcoming atmosphere, are also key duties.
What is the typical work culture and what expectations should I have for a Front Desk role in Guyanese hospitality?
Guyanese hospitality values warmth, politeness, and a proactive attitude in assisting guests. Punctuality, reliability, and the ability to work effectively as part of a team, often including flexible shifts, are highly expected.
What are the realistic career progression opportunities for a Part-Time Front Desk Staff in Guyana's hospitality sector?
Starting part-time can often lead to full-time positions within the hotel, especially with consistent strong performance. With experience, you could potentially advance to a Senior Front Desk Agent, Front Office Supervisor, or even transition into other hotel departments like Reservations or Guest Relations.
How should I apply for such a role, and what do Guyanese employers prioritize when hiring Front Desk Staff?
Highlight your customer service skills, any previous experience in hospitality or administrative tasks, and your proficiency with basic computer systems in your application. Employers in Guyana seek individuals who are well-spoken, reliable, possess a professional demeanor, and are genuinely eager to provide excellent guest experiences.