Player Service Representative ( Cashier ) – CAGE GUYANA INC

Job Expired


DESCRIPTION

  • Maintains effective and efficient cash handling procedures.
  • Receives and accounts for cash paid by customers ensure safe custody of cash and are held accountable for discrepancies.
  • Processes player winnings, issues receipts, and places game credits on Video Lottery Terminals (VLTs).
  • Provides efficient and courteous service to customers.
  • Maintains and supports effective staff and customer relationships.

REQUIREMENTS

  • Minimum of three (3) CXC or GCE ‘O’ level subjects at General level.
  • Two (2) years experience preferably in a sales environment.
  • Good numeracy and literacy skills.
  • Good verbal, writing, and listening skills.
  • Experienced in interacting with the general public.
  • Advanced customer service and communication skills.
  • Advance skills in cash handling procedures

RESPONSIBILITIES

  • Greet players when they arrive at the locations.
  • Sell CAGE’s Jackpots and Games
  • Perform account maintenance for players and loyalty players registered in Loyalty Program.
  • Introduce new players to the Infinites and Global Draw games and assist them with any balance transfers or other transactions in the Player Services’ terminals.
  • Receives cash from customers, verifies the amount received for credit to machine.
  • Add credits to Video Lottery Terminals as requested and paid in advance by customers.
  • At the end of a shift, balances cash received to receipts written, reconciles, and accurately reports location transactions, prior to handover.
  • Notifies the supervisor or manager of any discrepancies.
  • Monitors games and informs Technicians of any malfunctions.

 



More Information

  • This job has expired!
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