DESCRIPTION
- Maintains effective and efficient cash handling procedures.
- Receives and accounts for cash paid by customers ensure safe custody of cash and are held accountable for discrepancies.
- Processes player winnings, issues receipts, and places game credits on Video Lottery Terminals (VLTs).
- Provides efficient and courteous service to customers.
- Maintains and supports effective staff and customer relationships.
REQUIREMENTS
- Minimum of three (3) CXC or GCE ‘O’ level subjects at General level.
- Two (2) years experience preferably in a sales environment.
- Good numeracy and literacy skills.
- Good verbal, writing, and listening skills.
- Experienced in interacting with the general public.
- Advanced customer service and communication skills.
- Advance skills in cash handling procedures
RESPONSIBILITIES
- Greet players when they arrive at the locations.
- Sell CAGE’s Jackpots and Games
- Perform account maintenance for players and loyalty players registered in Loyalty Program.
- Introduce new players to the Infinites and Global Draw games and assist them with any balance transfers or other transactions in the Player Services’ terminals.
- Receives cash from customers, verifies the amount received for credit to machine.
- Add credits to Video Lottery Terminals as requested and paid in advance by customers.
- At the end of a shift, balances cash received to receipts written, reconciles, and accurately reports location transactions, prior to handover.
- Notifies the supervisor or manager of any discrepancies.
- Monitors games and informs Technicians of any malfunctions.
More Information
- Job Application Details APPLY NOW Please submit an application along with two references to [email protected]. ** Only applications selected for an interview will be acknowledged **
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