Security Officer – RAMADA Princess Hotel Guyana

DESCRIPTION

Shift Security Officer

REQUIREMENTS

• Experience and/or Training as a Security Officer / disciplined forces is preferrable
• Must be available to work shifts

RESPONSIBILITIES

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.

 

• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.

 

• Anticipate guests’ needs, respond promptly, and acknowledge all guests, no matter how busy or time of day.
• Maintain positive guest relations at all times.

 

• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Resolve guest complaints, ensuring guest satisfaction.

 

• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas

 

• Ensure security of any assigned keys and beeper.

 

• Review assignment sheet and update completed assignments. Check with Supervisor and Security office for additional assignments throughout the shift.

 

• Review assigned area and complete general removal of any trash or debris.

 

 

• Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting / restraining entry.

 

• Obtains help by sounding alarms.

 

• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.

 

• Controls traffic by directing drivers.

 

• Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.

 

• Follow all company and safety and security policies and procedures;

 

• Maintains organization’s stability and reputation by complying with legal requirements.

 

• Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.

 

• Support team to reach common goals and contributes to team effort by accomplishing related results as needed.

 

• Review shift logs/daily memo books and document pertinent information in logbooks.

 

• Ensure uniform and personal appearance are clean and professional.

 

• Maintain confidentiality of proprietary information; protect company assets.

 

• Support all co-workers and treat them with dignity and respect.

 

• Comply with quality assurance expectations and standards.

 

• Stand, sit, or walk for an extended period of time or for an entire work shift.

 

• Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

 

• Welcome and acknowledge all guests according to company standards.

 

• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

 

• Perform other reasonable job duties as requested by Supervisors.

REMUNERATION

To be discussed at the interview