Service Man
Company: Banks DIH Limited
Location: Demico House
Company: Banks DIH Limited
Location: Demico House
Maintain machines, such as air-conditioning systems, heating and ventilation units and power plants; help to develop control systems by studying and improving the mechanical processes; maintain job performance and quality standards, and housekeeping practices.
Job Summary
- Employer: Banks DIH Limited
- Job Type: Full-time
- Location: Georgetown, Guyana
- Category: Engineering
- Closing Date: 2026-10-20
Key Responsibilities
- Oversee the assembly of machinery and suggest how to improve machinery.
- Calculate costs and the amount of equipment required to build/repair machines.
- Give advice on installing equipment and machinery.
- Test and repair equipment and machines and monitor their operation to improve mechanical processes.
- Plan and give advice on equipment and machinery maintenance work.
- Maintain job performance and quality standards.
Requirements
- Ordinary Technical Diploma in Mechanical Engineering 1-2 years related work experience OR Sound Secondary Education 2-3 Year related work experience
How to Apply
Apply by email: hr@banksdih.com
About the Company
Banks DIH Limited is a publicly traded Guyanese conglomerate headquartered in Georgetown, Guyana, with roots dating back to 1840. The company operates across multiple sectors including beverage manufacturing, food production, and hospitality, with its flagship Banks Beer being one of the most recognized brands in the Caribbean. In Guyana, it runs the Banks DIH Sports Club Ground and operates restaurants and bars throughout the country, alongside its main production facility on Thirst Park in Georgetown. The company is listed on the Guyana Stock Exchange and remains one of the largest private sector employers in the nation, deeply integrated into Guyana's economic and social fabric.
The Spirit of Guyana
Frequently Asked Questions
What qualifications or certifications are typically required for a Service Man role at Banks DIH Limited?
Most employers in Guyana require a minimum of CXC passes in Mathematics, English, and a technical subject like Physics or Mechanical Technology. A certificate or diploma in Electrical, Mechanical, or Refrigeration Engineering from institutions such as the Government Technical Institute or Guyana Industrial Training Centre is highly advantageous. Hands-on apprenticeship experience is often valued equally with formal qualifications.
What are the typical day-to-day responsibilities of a Service Man in this engineering role?
Daily tasks include installing, maintaining, and repairing commercial refrigeration, air conditioning, and beverage dispensing equipment across Banks DIH's distribution network. You will troubleshoot mechanical and electrical faults, perform preventive maintenance schedules, and respond to emergency breakdown calls at retail locations. Documentation of service reports and inventory management of spare parts are also standard responsibilities.
How does the work culture and employer expectations differ for engineering roles in Guyanese companies like Banks DIH?
Punctuality and reliability are paramount, as equipment downtime directly affects sales and customer relationships. Employers expect flexibility with shift work, including evenings and weekends during peak periods like Christmas and Carnival. Respect for hierarchy is important, and senior technicians typically mentor junior staff through informal apprenticeship-style knowledge transfer.
What career progression opportunities exist for a Service Man in Guyana's engineering sector?
With experience, Service Men can advance to Senior Technician, Supervisor, or Maintenance Manager positions within the company's engineering department. Some transition into specialized roles such as HVAC design or energy efficiency consulting, particularly as Guyana's oil and gas sector drives infrastructure growth. Further education through part-time degree programs at the University of Guyana can accelerate progression into engineering management.
What benefits are typically offered for engineering service roles in Guyanese companies?
Standard benefits usually include annual leave entitlements as mandated by the Labour Act, group medical aid schemes, and contributory pension plans such as the National Insurance Scheme. Some employers provide uniform allowances, tool provisions, and overtime pay for after-hours emergency callouts. Transportation or travel allowances for field service work are common given the geographic spread of service territories.
How should I apply for a Service Man position, and what do Guyanese employers prioritize in candidates?
Applications are typically submitted directly to the company's human resources department with a detailed resume, copies of certificates, and references from previous employers or apprenticeship supervisors. Employers prioritize practical troubleshooting ability, a valid driver's license for service vehicle operation, and demonstrated customer service skills when interacting with retail clients. Highlighting experience with specific equipment brands and your willingness to work flexible hours strengthens your candidacy.