The Shift Supervisor is responsible for supervising the activities at the Service Station on rotating shifts. This role focuses on overseeing fuel and product sales, monitoring equipment, and safety adherence, managing daily shift operations, and ensuring exceptional customer service and operational standards.
Job Summary
- Job Type: Full-time
- Location: Georgetown, Guyana
- Category: Operations
- Closing Date: 2026-10-17
Key Responsibilities
- Assign and supervise Service Station staff on rotating shifts to sell fuel, lubricants, Castrol products, and automotive accessories.
- Monitor pump readings, dip storage tanks to verify stock levels, and oversee product orders and deliveries to prevent shortages or spillage.
- Ensure strict adherence to company Health and Safety policies, government regulations, and safety garment requirements during shifts.
- Oversee cash handling, reconcile register drawers, check cash and stock sheets, and verify cash for bank deposits.
- Prepare daily shift summary report of all sales and movement of main product, and manage administrative duties.
- Inspect station equipment, storage tanks, and lines regularly, reporting faults or arranging maintenance as required.
Requirements
- Education : Diploma in Marketing, Finance, Public Administration or Business Management
- Experience : three (3) years in supervisory capacity inclusive of customer service and knowledge of Petroleum products
- Skills & Attributes : leadership and supervisory skills, attention to detail, strong communication, analytical and problem-solving skills
- Ability to motivate staff and foster harmonious working relationships
How to Apply
Apply by email: hr@guyoil.gy
Frequently Asked Questions
What qualifications or certifications do I need to become a Shift Supervisor at a service station in Guyana?
Most employers require at least five CXC subjects including Mathematics and English, plus prior experience in retail or customer service. A certificate in business management, petroleum operations, or occupational safety and health is advantageous. Some companies may provide internal training programs for supervisory roles.
What are the typical day-to-day responsibilities of a Shift Supervisor at a Guyanese service station?
You will oversee staff scheduling, ensure fuel pumps and convenience store operations run smoothly, handle cash management and daily reconciliations, and enforce safety and security protocols. Customer complaint resolution and maintaining cleanliness standards are also core duties. You may need to work rotating shifts including nights, weekends, and public holidays.
How does workplace culture and management style typically operate in Guyanese service stations?
The culture tends to be hierarchical with clear respect for authority, though modern stations are becoming more team-oriented. Punctuality and reliability are highly valued given the 24/7 nature of operations. Building good relationships with regular customers and the local community is often expected and can influence your success in the role.
What career progression opportunities exist for Shift Supervisors in Guyana's petroleum retail sector?
With strong performance, you can advance to Station Manager, Area Supervisor overseeing multiple locations, or regional operations roles. Some supervisors transition into corporate positions in training, compliance, or supply chain management. Pursuing further education in business administration or logistics can accelerate upward mobility.
What benefits are typically offered to Shift Supervisors in Guyanese service stations?
Benefits vary by employer but commonly include paid annual leave, sick leave, and contributions to the National Insurance Scheme. Larger companies may offer medical aid or health insurance, performance bonuses, and uniform allowances. Pension or provident fund arrangements depend on whether the employer is private sector or state-affiliated.
How should I apply for a Shift Supervisor position, and what do Guyanese employers prioritize in candidates?
Apply directly through company websites, job boards like Caribbean Jobs, or by visiting stations with your resume and references ready. Employers prioritize demonstrated leadership experience, cash handling integrity, and flexibility with shift work. Highlight any familiarity with point-of-sale systems, inventory management, or health and safety compliance to strengthen your application.