DESCRIPTION
1. Ensure student details are updated
2. To update course and student enrollment details
3. Provide coursework handbook and Academic Calendar to the students
4. To Conduct Orientation session for New students
5. To update the TODO/conversation with the students
6. To communicate with the students about One to One session /Webinar/Forum sessions.
7. To communicate the students about the exam schedules
8. To co-ordinate with students for Mock, Final Examination, Backlog, Resit, Reschedule and Viva examination
REQUIREMENTS
Minimum 2 – 4 years of experience prepfered in this field
Prior experience in customer support
RESPONSIBILITIES
1. To prepare student details for publishing Results
2. Maintanining Student records
3. Handling student escalations/requests (deferral/withdrawal/Intake change)
4. To co-ordinate with Academic co-ordinators to get the Report Evaluation done
5. Preparation of the necessary reports for the review meetings
REMUNERATION
Will be discussed at the interview
Job Summary
More Information
- Job Application Details APPLY NOW Interested and Qualified Aspirants, send resume to [email protected] Texila American University Lot 2442, Plantation Providence, East Bank Demerara, Guyana Telephone # 592-265-7651 / 265-7652 / 265-7650
