SYSTEM TECHNICIAN – Muneshwers Ltd

The System Technician ensures all computer devices are operable and adequate for the user. He/she performs maintenance, upgrade and repairs to all computer systems and peripheral devices, and ensure procurement of suitable spares for ongoing IT operations.

• Degree/Diploma in Computer Science from an accredited institution.
• Certification as IT Technician will be an advantage (e.g. CompTIA A+, CompTIA Network+, Microsoft Certified IT Professional)
• A minimum of two (2) years’ experience in computer networks and system maintenance.
• Excellent diagnostic and problem-solving skills. Ability to troubleshoot and remedy computer and other related device issues
• Proficient in database programming and software installation.
• Ability to operate necessary IT testers and other related devices.
• In depth understanding of diverse computer systems and related peripheral devices.  Ability to identify all computer components.
• Good knowledge of internet security and data privacy principles.
• Knowledge of safety measures and guidelines relative to IT systems.
• Excellent communication and interpersonal skills.
• Outstanding organizational and time-management skills.
• Attention to detail.
• Pleasant personality and customer service oriented.
• Sound work ethics.

• Conduct site visits to the company business entities to ensure IT systems are operational; this includes, visits to both hardware stores, travel service, and port 2.
• Conduct troubleshooting and remedy any issue if required. This includes, repairs and servicing printer, scanner, computers, money counter and other related equipment.
• Setup new computer systems and install the necessary software and applications.
• Run network cables to facilitate new staff and staff that are transferred to new locations.
• Ensure all computers are secured effectively by installing and updating antivirus software.
• Upgrade software, patches and operating systems on a continuous basis.
• Configure and setup company email on users’ systems and mobile device; this includes, providing the necessary system support for users.
• Maintain and update the IT Inventory.
• Assists with monitoring and performing backups
• Assists with the installation, administration, maintenance and monitoring of company software
• Performs any other related duties as may be assigned from time to time.

Benefits

• Health Insurance – Medical, Vision, and Dental
• Paid Vacation
• Perks, Bonus, and Employee Allowances
• Overtime and Incentives
• Training and Job Rotation
• Career Advancement Opportunities