SYSTEMS COORDINATOR – Accedo

DESCRIPTION
The Successful applicant will manage technical support tasks and projects. Also, have a good understanding of Active Directory, Windows server management, Networking, Entry-level Security principles and desktop support. Must also be able to complete tasks in a timely manner with minimum supervision.

REQUIREMENTS
Experience: Min 2-3 years in a technical support role (Service Desk, Help Desk, Applications Support)
 Coding experience is a plus
 Experience with MS Server, Workstation, and productivity apps (Word, Excel, Power Point, Share Point
Online)
 Cisco Firewall and Meraki Network Device experience
 A+, Security+ and Network+ certification preferred
 Veeam Backup Solution experience
 Vulnerability Management
 Experience with infrastructure and end user workstation patching principals

RESPONSIBILITIES
Maintain IT documentation
 Act as point of contact for Cyber Security Initiatives
 Assist with data entry projects as needed by the business
 Manage Backup Jobs to cloud and to disk
 RPA development to help automate business and IT processes
 Data base maintenance and support ( SQL, Access DB’s, Reporting)
 Onboarding/Offboarding of new users
 Active Directory Management
 Windows server maintenance and support
 Manage software and hardware refreshes for end-of-life systems
 Assist with procuring and sourcing software and hardware from vendors
 Maintaining and enhancing performance of all new and existing systems
 Work with vendors to resolve software and hardware issues
 Perform post-resolution follow-ups to ensure problems have been adequately resolved
 Perform other duties as assigned by management

REMUNERATION
To be discussed at interview