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BE PART OF OUR TEAM! We are an IT products and service provider to Corporate / Government Clients in Guyana providing solutions for the following companies: IBM, Lenovo, Cisco, Fortinet, Diebold, Lexmark, etc. We are expanding our Technical/Service Team for Guyana’s growing economy and are looking for dynamic and hardworking individuals to be part of this team. Primary Job Role: Installation, diagnosis and repair of ATMs, servers, printers, desktop hardware, CCTV equipment, etc.
Job Summary
- Type: full-time
- Location: Georgetown
- Category: IT Support
- Closing Date: 2026-07-17
Key Responsibilities
- To provide warranty and support services for the hardware sold.
- Some software support is required.
- Work with team members to install new hardware
- Support technical team on new IT implementation projects
Requirements
- a. Degree or Diploma – Computer Science or related studies.
- b. COMPTIA, A+, Network + or Equivalent Cisco/Fortinet Certifications
- c. equivalent qualification (s) with minimum of 1 year experience.
- d. knowledge in ATM service.
- Experience in the repair/maintenance of any of the above products.
- ATM service experience will be an advantage.
- A vehicle as the job entails travelling to customer sites for service.
- Available to travel across the coastland and some interior locations.
How to Apply
Apply by email: [email protected]
About the Company
Vishnu Panday & Associates Inc. is a prominent entity operating within Guyana, recognized for its substantial contributions to the nation's technological landscape. The company has been instrumental in introducing a range of advanced technologies to the Guyanese market. Dedicated to client satisfaction, Vishnu Panday & Associates Inc. consistently delivers innovative solutions that meet the evolving needs of its diverse customer base across Guyana. This focus on bringing cutting-edge technology and client-centric service establishes their significant presence in the country.
Introducing innovative technologies and solutions to Guyana.
Website: https://www.vpassoc.gy/
Frequently Asked Questions
What qualifications and experience are typically required for a Technical Support Representative role in Guyana?
For this role, employers in Guyana often look for a diploma or degree in IT, Computer Science, or a related field. Practical experience with troubleshooting hardware, software, and network issues is highly valued, along with strong communication skills.
What are the common day-to-day responsibilities of a Technical Support Representative in Guyana?
Daily tasks typically involve diagnosing and resolving technical issues for users, either remotely or on-site, including software malfunctions and hardware problems. You'll also provide guidance and support for various IT systems, ensuring smooth operations for clients or internal staff.
What is the typical work culture and what are the expectations for technical support roles in Guyana?
The Guyanese work culture often values strong interpersonal skills, a proactive attitude, and a willingness to learn on the job. Employers expect reliability, good problem-solving abilities, and a customer-focused approach to support users effectively.
What are the realistic career progression opportunities for a Technical Support Representative in Guyana?
Many start as Level 1 or Level 2 Technical Support, with progression paths leading to roles like System Administrator, Network Engineer, or IT Manager as you gain experience and specialized skills. Continuously acquiring new certifications and hands-on project experience can significantly accelerate your career growth within the Guyanese IT sector.
What typical benefits can a Technical Support Representative expect from employers in Guyana?
Standard benefits usually include paid annual leave and sick leave, often mandated by Guyanese labor laws. Some employers also offer medical insurance coverage, and a few may provide pension schemes or other performance-based incentives.
How should I apply for this role, and what do Guyanese employers prioritize in job applications?
When applying, ensure your resume highlights relevant IT skills, any certifications, and practical experience in troubleshooting. Employers in Guyana value clear communication, a demonstrated ability to learn, and a professional cover letter tailored to the specific role.
