Virtual Assistant

A Flegeance & Associates Group is seeking a motivated and detail-oriented Virtual Assistant to join our growing team. This is a fully remote position, offering the opportunity to work from home while supporting a dynamic and fast-growing insurance agency.Virtual Assistant will support the daily operations of the agency by assisting with client communications, policy servicing, and administrative tasks. This role involves helping manage insurance policies from start to finish, maintaining accurate records, coordinating with underwriters and finance partners, and ensuring clients receive professional and timely service.

Key Responsibilities
• Assist with managing insurance policies and client accounts
• Communicate with clients regarding quotes, policy changes, and renewals
• Maintain accurate documentation in CRM or agency management systems
• Coordinate with underwriters, finance partners, and agents to ensure smooth policy processing
• Provide excellent customer service and timely follow-ups
• Support general administrative and operational tasks

Requirements
• Strong written and verbal English communication skills
• Prior customer service, insurance, or administrative experience preferred
• Excellent organization, attention to detail, and time management
• Ability to work independently in a remote environment
• Proficiency with computers, CRM systems, Microsoft Office, or Google Workspace
• Reliable high-speed internet connection and a quiet workspace
• Professional attitude and strong commitment to client service

Qualifications
• High school diploma or equivalent
• Previous experience in insurance, administrative support, or sales support is a plus
• Ability to multitask, problem-solve, and maintain professionalism with clients

Compensation: GYD $1,000 per hour