Job Summary
- Type: full-time
- Location: Georgetown
- Category: Information Technology
- Closing Date: 2026-07-22
Key Responsibilities
- developing skills
- making our clients successful
- design workflows
- understand entity relationships
- build reports or dashboards
Requirements
- Should possess a degree in Information Technology, Information Systems, Computer Science or a related field;
- Should possess prior working experience, though university graduates with IT-related degrees are eligible for consideration;
- Should possess experience in modeling processes and capturing system requirements;
- Must possess experience in building reports (even if only as MS Excel charts and graphs);
- Must be comfortable with understanding and modeling relationships amongst objects or entities in a database-driven system;
- Must possesses strong analytical and problem-solving skills;
- Must be willing to work flexible hours as we work with clients in different locations and time zones across the globe;
- Must present a professional, consultant-like persona;
- Must be a good communicator to clients, colleagues, and managers;
- Must be self-motivated and self-managing for learning new skills and delivering service to Keen360 clients;
- Must be willing to accept performance feedback for purposes of professional growth as a consultant and configurator;
- May possess familiarity with any Customer Relationship Management (CRM) software as a plus factor; and
- May possess skills and experience in classic IT technical development as a strong plus factor.
How to Apply
About the Company
Keen360 Guyana Inc. is a prominent technology solutions provider based in Georgetown, dedicated to empowering local businesses across the nation. As a subsidiary of the US-based Keen360, the company specializes in delivering a comprehensive suite of services tailored for the Guyanese market. These offerings include Managed IT, Voice over IP (VoIP), robust cybersecurity, cloud integration, data analytics, and professional web development. Keen360 Guyana is committed to driving digital transformation, ensuring enterprises can leverage cutting-edge technology to enhance efficiency and foster sustainable growth within the Guyanese economy.
Empowering Guyanese businesses with innovative technology solutions.
Frequently Asked Questions
What qualifications and certifications are typically sought for a Business & Configuration Analyst role in Guyana?
Employers usually look for a Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. Practical experience with business analysis methodologies and system configuration tools is highly valued. While not always mandatory, certifications in specific platforms or industry-recognized business analysis can significantly enhance your application.
Can you describe the common day-to-day responsibilities for a Business & Configuration Analyst in a Guyanese context?
A typical day involves collaborating with business stakeholders to gather requirements and translate them into system configurations. You would spend time configuring, testing, and deploying solutions, alongside providing user support and preparing documentation. Additionally, participation in team meetings and project updates is common to ensure alignment with local business needs.
What is the typical work culture like in the Guyanese IT sector for an analyst role, and what are the expectations?
The Guyanese IT sector values professionalism, adaptability, and strong teamwork, often in a collaborative office environment. Employers expect punctuality, a proactive approach to problem-solving, and excellent communication skills to bridge the gap between technical and business teams. Commitment to continuous learning and meeting project deadlines is also highly regarded.
What are the realistic career progression opportunities for a Business & Configuration Analyst in Guyana?
Career progression often involves moving into Senior Business Analyst or Lead Configuration Analyst roles, taking on more complex projects and mentoring junior staff. Opportunities may also arise in Project Management, IT Consulting, or specializing in particular software solutions. Gaining diverse industry experience within Guyana's developing IT landscape can open doors to broader management positions.
What kind of benefits package can I typically expect as a Business & Configuration Analyst in a Guyanese IT company?
Most reputable Guyanese IT companies offer a standard benefits package including paid vacation and sick leave days. Many also provide health insurance (medical aid) and sometimes a pension scheme or contributions. Specific benefits can vary significantly between employers, so it's always good to inquire during the interview process.