Manage daily operations and upkeep of the flower shop and boutique, including flower arrangements, customer service, product displays, inventory, sales, and orders. Ensures the shop is clean, organized, well-stocked, and professionally presented while providing excellent customer service and reporting operational concerns to management.
Job Summary
- Employer: Caribbean Inn Inc.
- Job Type: Full-time
- Location: Georgetown, Guyana
- Category: Retail
- Closing Date: 2026-10-22
Key Responsibilities
- Create fresh flower arrangements, bouquets, and floral designs for various occasions.
- Prepare flowers for weddings, birthdays, corporate events, funerals, and special occasions.
- Properly care for, water, trim, and store fresh flowers to maintain quality and freshness.
- Take full responsibility for the cleanliness, organization, and overall appearance of the boutique .
- Arrange and maintain displays of clothing, footwear, cosmetics, accessories, gifts, and other boutique items.
- Assist customers with selecting flowers, arrangements, gifts, and boutique products.
- Take and prepare customer orders accurately and on time.
- Monitor and maintain inventory of flowers, boutique items, and shop supplies.
- Ensure all products are properly priced, displayed, and packaged.
- Keep the boutique and flower shop clean, neat, attractive, and well-organized at all times.
- Handle customer payments and provide receipts when required.
- Assist with flower deliveries and ensure orders are properly prepared.
- Maintain records of sales, orders, and inventory.
- Report damaged, missing, or low-stock items to management.
- Provide friendly and professional customer service.
- Promote flowers, boutique products, special offers, and other services.
- Ensure all boutique merchandise is handled carefully and securely.
- Follow company policies, hygiene standards, and safety procedures.
Requirements
- CXC Qualification
- Computer Literate
- Previous experience in floristry, retail, boutique, or customer service is preferred.
- Ability to work independently and supervise the daily operations of the shop.
- Honest, reliable, well-groomed, and professional.
How to Apply
Apply by email: caribbeaninninc@gmail.com
Frequently Asked Questions
What qualifications or education do I need to become a Florist & Boutique CSR in Guyana?
Most employers prefer CXC passes in English and Mathematics, with additional training in floral design or hospitality being advantageous. Practical experience in retail, customer service, or flower arrangement is often valued more than formal degrees. Some local institutions like the Carnegie School of Home Economics offer relevant short courses.
What are the typical day-to-day responsibilities of this role?
You will assist customers with flower and gift selections, process payments, maintain inventory, and create floral arrangements for various occasions. The role also involves keeping the boutique presentable, handling phone and online orders, and coordinating deliveries across Georgetown and nearby areas. Strong interpersonal skills are essential for building repeat clientele.
What is the work culture like for retail jobs in Guyana?
Retail positions typically require six-day work weeks with rotating shifts, including weekends and holidays when flower demand peaks. Punctuality, professional appearance, and respectful communication with customers are highly expected. Employers value employees who demonstrate reliability and can work calmly during busy seasons like Valentine's Day and Mother's Day.
Are there opportunities for career growth in this field?
With experience, you can advance to senior florist, boutique supervisor, or store manager positions within retail chains. Some professionals establish independent floral businesses or specialize in event decoration for weddings and corporate functions. Continuous learning through regional workshops can open doors to regional opportunities in the Caribbean hospitality sector.
What benefits should I expect from a full-time retail position in Guyana?
Standard benefits typically include annual leave, sick leave, and contributions to the National Insurance Scheme. Larger employers may offer medical aid or group health insurance, though this varies considerably by company size. Pension schemes beyond NIS contributions are less common in smaller retail operations.
How should I apply for this role, and what do Guyanese employers look for?
Submit a well-organized application with a cover letter, updated resume, and references to the company's Georgetown office or via email as specified in the job posting. Employers prioritize candidates with demonstrated customer service experience, a pleasant demeanor, and willingness to learn floral techniques. Following up politely after one week shows genuine interest and professionalism.