The IT Technician is responsible for overseeing all technology systems across MovieTowne Mall and Cinemas, ensuring seamless operations, system security, and an exceptional customer experience through reliable and innovative IT solutions.
Job Summary
- Type: full-time
- Location: Georgetown
- Category: Information Technology
- Closing Date: 2026-07-17
Key Responsibilities
- Manage and maintain all IT infrastructure, including networks, servers, POS systems, cinema ticketing systems, and digital displays
- Ensure uptime and performance of critical systems across retail, concessions, and cinema operations
- Oversee cybersecurity measures, data protection, and system backups
- Provide technical support to mall management, cinema staff, and tenants where applicable
- Manage and optimize Wi-Fi networks for public and internal use
- Oversee cinema-specific technologies (ticketing, scheduling, projection systems integration)
- Coordinate with vendors and service providers for system upgrades and maintenance
- Monitor and update IT budgets, procurement, and asset management
- Ensure compliance with company policies and relevant data/privacy regulations
- Provide on-call support and respond to critical technology issues as required to ensure continuity of operations.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or related field
- 3-5+ years of experience in IT management (experience in retail, hospitality, or entertainment is a plus)
- Strong knowledge of networks, servers, cybersecurity, and POS/ticketing systems, CCTV
- Excellent problem-solving and leadership skills
- Ability to work in a fast-paced, customer-focused environment
How to Apply
Apply by email: [email protected]
Frequently Asked Questions
What qualifications, certifications, or education are typically expected for an I.T Technician role in Guyana?
Candidates usually need a diploma or associate's degree in Information Technology, Computer Science, or a related field from a recognized institution. Relevant certifications like CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are highly valued by Guyanese employers. Practical experience with hardware, software troubleshooting, and network support is also critical for success.
What would be the common day-to-day responsibilities for an I.T Technician, especially in a dynamic environment like a multicinema in Guyana?
Daily tasks often involve troubleshooting hardware and software issues for point-of-sale systems, projectors, and office computers, ensuring minimal downtime for operations. You would also be responsible for network maintenance, system updates, and providing timely technical support to staff across different departments. Being proactive in identifying and resolving potential issues to ensure smooth service delivery is a core responsibility.
What is the typical work culture like for an I.T Technician in Guyana, and what expectations exist regarding on-call availability or customer service?
The work culture in Guyana often emphasizes reliability, resourcefulness, and a strong problem-solving attitude, especially given potential resource constraints and the need for quick fixes. On-call availability is common for critical systems, particularly in operations-focused businesses like cinemas, requiring technicians to be responsive to urgent issues. Excellent interpersonal and customer service skills are also highly valued, as you'll be interacting with both internal staff and potentially external vendors.
What are the realistic career progression or growth paths for an I.T Technician in Guyana's tech industry?
An I.T Technician in Guyana can realistically progress to roles like Network Administrator, System Administrator, or specialized IT support positions within larger organizations. Further education and certifications can open doors to IT management roles or niche areas such as cybersecurity. Gaining diverse experience across different IT domains will significantly aid long-term career advancement in the local market.
What are the typical benefits offered for an I.T Technician position in Guyana, such as leave, medical aid, or pension?
Common benefits packages in Guyana typically include annual paid leave and contributions to the National Insurance Scheme (NIS) as mandated by law. Some employers, particularly larger or more established companies, may offer medical aid or health insurance coverage. Pension plans are less universal but can be found with certain employers, often through contributions to a private scheme.