IMMIGRATION CLERK – Accedo Inc.

Key Responsibilities

• Receive, review, and process immigration-related applications and supporting documents.
• Assist clients with completing immigration forms and provide information on required supporting documentation and procedures.
• Verify that applications are complete, accurate, and properly supported before submission.
• Prepare, organize, and submit immigration applications and related documents to the appropriate authorities.
• Maintain accurate and up-to-date records of applications, permits, visas, passports, correspondence, and other immigration documents.
• Monitor the status of applications and follow up with relevant government departments and authorities as required.
• Keep clients informed of application progress, outstanding documents, appointments, and other relevant requirements.
• Prepare letters, forms, checklists, reports, correspondence, and other immigration-related documents.
• Coordinate appointments, interviews, document submissions, and other immigration-related activities.
• Assist with applications relating to visas, work permits, extensions of stay, residence, and other immigration matters, as applicable.
• Liaise professionally with government agencies, employers, employees, clients, attorneys, travel agencies, and other relevant stakeholders.
• Ensure all personal and immigration information is handled securely and kept strictly confidential.
• Maintain an organized filing system for physical and electronic immigration records.
• Enter and update client and application information accurately in databases, spreadsheets, and other systems.
• Track application deadlines, permit expiry dates, appointments, and renewal requirements.
• Assist with preparing reminders and notifications regarding upcoming expirations and required actions.
• Review documents for discrepancies, missing information, or inconsistencies and escalate issues to the appropriate supervisor.
• Maintain up-to-date knowledge of applicable immigration procedures, requirements, forms, and changes in regulations.
• Ensure all work is performed in accordance with company policies, established procedures, and applicable laws and regulations.
• Provide professional, courteous, and timely customer service to clients throughout the immigration process.
• Prepare regular status reports and updates for management as required.
• Perform general administrative and clerical duties related to the immigration function.
• Perform any other duties reasonably assigned by the Immigration Manager, Operations Manager, or designated supervisor.

Requirements

• Diploma or bachelor’s degree in business administration, Public Administration, Office Administration, Law, International Relations, or a related field is preferred.
• Previous experience in an administrative, clerical, customer service, or government-related position is an asset.
• Experience handling official documents, applications, records, and correspondence is preferred.
• Experience in immigration, visa processing, travel administration, or a related field would be an advantage.
• Basic knowledge of Guyana’s immigration procedures, requirements, and relevant legislation is desirable.
• Familiarity with passport, visa, work permit, residence, entry/exit, and other immigration-related documentation is an asset.
• Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook.
• Experience with databases, electronic records management, or government information systems is an advantage.
• Ability to accurately review and verify personal information and supporting documentation.
• Previous experience dealing with members of the public, government agencies, or international clients is preferred.
• Excellent attention to detail and accuracy when reviewing documents and entering information.
• Strong written and verbal communication skills.
• Excellent customer service and interpersonal skills.
• Strong organizational and administrative skills.
• Ability to maintain confidentiality when handling personal and sensitive information.
• Good knowledge of filing, record-keeping, and document management procedures.
• Ability to follow established procedures, policies, and instructions.
• Strong computer literacy and accurate data-entry skills.
• Ability to identify incomplete, inconsistent, or incorrect documentation and escalate issues appropriately.
• Good time-management skills and ability to meet deadlines.
• Ability to manage multiple applications, requests, and administrative tasks efficiently.
• Professional, courteous, and culturally sensitive approach when dealing with applicants and the public.
• Ability to work effectively under pressure and in a busy administrative environment.
• High level of integrity, discretion, and professionalism.
• Ability to work independently and as part of a team.
• Willingness to learn and remain updated on changes to immigration requirements and procedures.
• Ability to communicate effectively with government departments, applicants, employers, attorneys, travel agencies, and other relevant stakeholders.

How to Apply