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2 weeks ago
The Demerara Mutual Life Group of Companies of Guyana is looking for a talented individual to assume the role of Information Technology Manager to position the company in the local and regional market where it provides life and general insurance products and services. Responsible for all Demerara Mutual technology, Information Technology (IT) strategic direction, oversight of vendor technology products and platforms, ensuring appropriate levels of information privacy and security oversight and management of the IT function for Demerara Mutual.
Job Summary
- Type: full-time
- Location: Georgetown
- Category: Information Technology
- Closing Date: 2026-09-14
Key Responsibilities
- Running regular checks on network and data security
- Identifying and acting on opportunities to improve and update software and systems
- Developing and implementing IT policy and best practice guides for the organisation
- Designing training programs
- Conducting regular system audits
- Running and sharing regular operation system reports with senior staff
- Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages.
- Managing and reporting on allocation of IT budget
- Providing direction for IT team members
- Identifying opportunities for team training and skills advancement
Requirements
- Bachelor’s degree in Information Systems, Computer Science, Engineering or related field required; Master’s Degree in Information Systems or Computer Science strongly preferred.
- 8+ years of experience managing technology and information resources
- Experience providing strategic IT direction.
- Proven track record in designing systems architecture and executing systems integration projects.
- Experience in managing groups of analysts and developers working on complex system projects to meet deliverables with tight time frames.
- Ability to communicate with, and support the technological requirements for internal and external clients.
- Strong operational, organizational and negotiation skills required.
- Proven project management skills, including experience managing technology vendors and vendor relations.
- Experience designing and monitoring technology service level agreements
- Background and knowledge of both the public and private sectors preferred
- Experience with electronic data interchange (EDI) and data privacy and security preferred.
- Previous experience with Insurance technology
- Candidate must be team player with excellent interpersonal skills
- Experience with Agile and Scrum project management and software development methods.
- Flexible working hours.
How to Apply
Apply by email: [email protected]
About the Company
Demerara Mutual Life Assurance Society Limited is a well-established financial institution with a strong operational presence across Guyana. The company specializes in delivering comprehensive life assurance products and a range of financial services designed to secure the future of individuals and families. With administrative offices strategically located within Guyana, it caters specifically to the needs of the local population. Beyond Guyana, Demerara Mutual also extends its services to other Caribbean nations including Grenada, St. Lucia, and St. Vincent, reflecting its regional reach. Dedicated to fostering financial stability and long-term planning, Demerara Mutual plays a vital role in the economic landscape of Guyana.
Your partner in life assurance and financial security.
Website: https://demeraramutual.com/wp-content/uploads/2025/03/DM-Annual-Report-2022.pdf
Frequently Asked Questions
What qualifications and certifications are typically required for an IT Manager role in Guyana?
A bachelor’s degree in Computer Science, Information Systems, or a related field is generally expected. Professional certifications such as ITIL, PMP, or CompTIA Security+ are valued, especially in financial services firms like insurance companies operating in Guyana.
What does a typical day look like for an IT Manager at a Guyanese financial institution?
Daily responsibilities include overseeing network security, managing vendor relationships, supporting core business systems (e.g., policy administration software), and coordinating with local teams across Georgetown and regional branches. You’ll also liaise with regulators like the Bank of Guyana or GFSC on compliance-related IT matters.
How does the local work culture in Guyana influence expectations for IT leadership roles?
Respect for hierarchy and strong interpersonal communication are key—IT Managers often bridge technical teams and senior management in close-knit corporate environments. Punctuality, relationship-building, and adaptability to infrastructure constraints (e.g., intermittent power or bandwidth) are practical expectations in Guyana’s evolving digital landscape.
What realistic career progression paths exist for IT Managers in Guyana’s private sector?
With experience, IT Managers may advance to Head of IT, Chief Information Officer (CIO), or cross-functional roles such as Digital Transformation Lead—especially as Guyanese financial institutions expand digital services. Some transition into advisory or regulatory technology roles with entities like the Guyana Revenue Authority or GFSC.
What benefits are commonly offered to IT Managers in Guyanese insurance or financial services firms?
Standard benefits include 21–30 days annual leave, medical aid covering dependents, and mandatory contributions to the National Insurance Scheme (NIS). Many employers also offer pension plans through private providers and occasional professional development allowances aligned with local industry standards.
How should I apply for this role, and what do employers in Guyana specifically look for in IT Manager candidates?
Applications are usually submitted via email or local job portals like GuyJobs or the company’s website—always include a Guyana-focused cover letter highlighting local regulatory awareness and infrastructure experience. Employers prioritize candidates with proven leadership in small-to-midsize IT teams, familiarity with Caribbean financial compliance frameworks, and evidence of problem-solving under local operational conditions.