MARKETING ASSISTANT – Silvie’s Industrial Solutions

Silvie’s Industrial Solutions is excited to announce that we are expanding our marketing team! We are seeking a creative and driven Marketing Assistant to help execute innovative campaigns and strengthen client relationships. If you are passionate about marketing, enjoy working with design tools, and have experience in social media advertising and website sales, this could be the perfect opportunity for you. Join us and contribute to the growth of a dynamic, industry-leading brand.

• Diploma in Marketing or a related field (or higher)
• Minimum of two years of experience in a similar role
• Proficient in graphic design tools such as Canva, Adobe Suite, etc.
• Experience with social media advertising, website sales conversions, and client relations

1. Conduct marketing research to analyze competitors and strategies, presenting findings and recommendations. This includes:
   • Price comparison analysis
   • Mystery shopping
   • Phone audits
   • Other relevant market insights
2. Complete follow-up calls daily, and add 10 new contacts to the WhatsApp group weekly.
3. Assist with email marketing campaigns to engage and expand the customer base.
4. Update content for both indoor and outdoor digital screens.
5. Manage the customer database, adding 10 new customers per week to the WhatsApp group and email lists.
6. Respond to customer inquiries on social media platforms (Facebook, LinkedIn, Instagram, TikTok) when the Ecommerce Sales Representative is unavailable.
7. Conduct quarterly ISO audits to ensure compliance.
8. Update the marketing medium file regularly to track the effectiveness of different channels.
9. Revise and maintain the FAQ manual for up-to-date information.
10. Manage projects by initiating, planning, executing, controlling, and closing tasks to achieve specific goals and meet deadlines. Lead any assigned marketing projects.
11. Handle customer inquiries on social media platforms (Facebook, LinkedIn, Instagram, etc.)
12. Organize website orders and respond to live chat queries.

Working Hours: Monday to Friday: 7:45 am – 4:30 pm, Saturday: 8:15 am – 12:30 pm

Compensation: This will be discussed in the interview.