We are seeking an alert and responsible individual to join our team as a Night Receptionist. The successful candidate will be responsible for handling emergency and client calls during the night, responding to radio communications, and contacting the relevant Manager or Supervisor to address any issues or emergencies that may arise.
Job Summary
- Type: full-time
- Location: Georgetown
- Category: Administration
- Closing Date: 2026-08-30
Key Responsibilities
- Answer and respond to all incoming calls during the night shift.
- Receive and respond to radio communications from Security Officers and Supervisors.
- Handle emergency calls and immediately contact the relevant Manager or Supervisor for assistance.
- Receive client calls, concerns, and complaints and report them to the appropriate person.
- Record all important calls, incidents, complaints, and messages received during the shift.
- Follow up with the relevant Manager or Supervisor when necessary to ensure urgent matters are addressed.
- Maintain clear and professional communication with clients and security personnel.
- Provide accurate information during shift handover regarding incidents or outstanding matters.
- Perform other related duties as required.
Requirements
- Secondary school education with passes in English and Mathematics.
- Previous experience in reception, customer service, security operations, or a similar role would be an asset.
- Good verbal and written communication skills.
- Must be able to communicate clearly over the telephone and radio.
- Basic computer skills.
- Ability to remain calm and respond appropriately during emergencies.
- Good listening and problem-solving skills.
- Must be alert, responsible, reliable, and punctual.
- Ability to work independently with minimal supervision.
- Must be willing and able to work night shifts.
- Good customer service skills and a professional attitude.
How to Apply
Apply by email: [email protected]
Phone: +5922239350
Phone: +5922239350
About the Company
Panther Security Services is a prominent private security firm operating in Guyana, dedicated to safeguarding local businesses and communities. The company specializes in delivering a comprehensive range of security solutions, including professional armed and unarmed guard services, mobile patrols, and rapid alarm response. They are committed to protecting commercial, industrial, and residential properties across various regions of the country, with a strong presence in Georgetown. With a focus on professionalism and reliability, Panther Security Services contributes significantly to maintaining safety and order for its diverse clientele within the Guyanese community.
Your trusted partner for comprehensive security solutions in Guyana.
Frequently Asked Questions
What are the typical qualifications and experience needed for a Night Receptionist role in Guyana?
Most employers in Guyana seek candidates with at least a CSEC (CXC) pass, particularly in English, and basic computer literacy. Previous customer service or administrative experience, especially in a security-conscious environment, is highly advantageous for this type of role.
What are the typical day-to-day responsibilities of a Night Receptionist at a security services company?
You would primarily manage incoming calls, greet and log visitors, monitor security cameras, and handle basic administrative tasks overnight. Responsibilities also include preparing end-of-shift reports, maintaining accurate records, and ensuring the premises are secure.
What is the work culture like for a Night Receptionist in Guyana, especially concerning night shifts and security environments?
Expect a professional yet often quiet environment during night shifts, requiring reliability, vigilance, and a strong sense of responsibility. Punctuality and clear communication are highly valued, as is strict adherence to security protocols specific to Guyana's business landscape.
What are the potential career progression opportunities for a Night Receptionist in Guyana within the administration or security sector?
With experience and demonstrated reliability, a Night Receptionist can progress to roles like Senior Receptionist, Administrative Assistant, or even move into basic security monitoring positions. Further education or specialized training can open doors to supervisory or operational management roles within the security industry.
What kind of benefits can a Night Receptionist typically expect from a security services company in Guyana?
Standard benefits usually include annual leave and sick leave as per Guyanese labor laws, often with additional statutory holidays. Some companies may offer medical aid contributions or a basic pension scheme, though these can vary significantly between employers.
What should I include in my application, and what do Guyanese employers specifically look for in a Night Receptionist candidate?
Your application should highlight relevant customer service, administrative, and basic computer skills, along with a reliable work history demonstrating trustworthiness. Employers in Guyana prioritize good communication, attention to detail, and the ability to handle responsibilities independently during night hours.